Jaza Hodge
Miami Gardens,FL
Summary
Ambitious, team-oriented college student with proven leadership and motivational skills successful in helping group members achieve business goals. Respectful and clear communicator focused on enhancing teamwork and collaboratively addressing challenges with logical approaches. Skilled in building relationships and enhancing employee satisfaction to drive work performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Group Leader Receptionist
CSL Plasma
06.2022 - Current
- Led by example, demonstrating commitment to the company's mission and consistently delivering high-quality work.
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Delegated tasks strategically and monitored progress for timely completion.
- Monitored team performance to identify productivity improvement opportunities.
Assistant Manager
Super beauty me
11.2018 - Current
- Help senior managers run smooth operations by independently handling day to day requirements
- Improve customer relations, maintain brand loyalty, and recapture lost revenue opportunities by smoothly handling escalated problems
- Increase revenue by collaborating with upper management to develop, implement, and monitor business improvements
- Assist with training and developing new team members in company policies, procedures, and standards.
Receptionist
CSL Plasma
08.2021 - 06.2022
- Greeted incoming visitors and donors professionally and provided friendly, knowledgeable assistance.
- Communicated with donors, and updated donor records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Internship student
in touch logistics llc
06.2018 - 07.2018
- Answered telephone calls and emails each day to offer information and direct callers to company personnel
- Advanced knowledge and improved team support by learning functions of logistics in the transportation field
- Supported efficient business operations by preparing and processing applicants documentation.
Education
LPN - Nursing
Sheridan Technical College
Hollywood, FL07.2025
Associate of Arts - Nursing
Miami Dade College
Miami, FL04.2023
High School Diploma -
Hialeah Miami Lakes Senior High School
7977 W 12th Ave, Hialeah, FL 3301406.2019
Skills
- Leadership skills
- Sales strategies
- Operation management
- Money handling
- Customer service and satisfaction
- Team development
- Continuous Improvement
- Motivational Skills
- Performance monitoring
- Teamwork and Communication
- Punctual and Reliable
Certification
CPR Certified
Timeline
Group Leader Receptionist
CSL Plasma
06.2022 - Current
Receptionist
CSL Plasma
08.2021 - 06.2022
Assistant Manager
Super beauty me
11.2018 - Current
Internship student
in touch logistics llc
06.2018 - 07.2018
LPN - Nursing
Sheridan Technical College
Associate of Arts - Nursing
Miami Dade College
High School Diploma -
Hialeah Miami Lakes Senior High School