Summary
Overview
Work History
Education
Skills
Timeline
Intern
Jazbeth Avila

Jazbeth Avila

Housekeeper Supervisor
Fresno,AZ

Summary

Highly-qualified Housekeeping Supervisor offering 6 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.

Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations.

Versatile Housekeeping Supervisor working with diverse staff. Building rapport and team collaboration. Bilingual individual with strong attention to detail.

Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Confident leader experienced in janitorial work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Experienced housekeeping supervisor with over 5 years of experience in hotel industry . Excellent reputation for resolving problems and improving customer satisfaction.

Overview

6
6
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Housekeeping Supervisor

Landcorp-Scottsdale AZ Corporate (Hyatt Resort Se)
Sedona, AZ
02.2022 - 10.2022
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Maintained controls over expenses and inventory for optimal budget tracking.
  • Drove improvements to workflow and room turnover with hands-on, proactive management style.
  • Completed schedules, shift reports and other business documentation.

Hotel Manager

White House Inn
Sedona, AZ
12.2014 - 12.2019
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Drove improvements to workflow and room turnover with hands-on, proactive management style.
  • Managed staff of Number housekeepers.
  • Maintained controls over expenses and inventory for optimal budget tracking.
  • Promoted safety by demonstrating proper operation and training staff on power equipment tools.
  • Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
  • Managed team productivity and workflow to exceed quality standards.
  • Communicated repair needs to maintenance staff.
  • Completed schedules, shift reports and other business documentation.
  • Evaluated employee performance and developed improvement plans.
  • Worked with front desk to respond promptly to all guest requests.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Increased employee performance through effective supervision and training.
  • Improved process efficiency through effective inventory control in alignment with client standards.

Education

Sedona Red Rock Junior/Senior High School
Sedona, AZ
12.2010 - 12.2015

Skills

Training and mentoring

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Timeline

Housekeeping Supervisor

Landcorp-Scottsdale AZ Corporate (Hyatt Resort Se)
02.2022 - 10.2022

Hotel Manager

White House Inn
12.2014 - 12.2019

Sedona Red Rock Junior/Senior High School
12.2010 - 12.2015
Jazbeth AvilaHousekeeper Supervisor