Jazbeth Rodriguez
Laredo
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes. Highly organized, proactive and punctual with team-oriented mentality. Completed a Homeland Security Studies Program at Laredo College seeking to share my knowledge base and skills with a career in Homeland Security. Passionate about learning the different agencies and understanding the importance of Law Enforcement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
Brownstone Residential
05.2024 - Current
- Maintained detailed records of all leases, contracts, and legal documents to support efficient property management operations.
- Assisted with the collection of rent payments, ensuring timely deposits and accurate recordkeeping.
- Facilitated smooth move-in and move-out processes for tenants, ensuring minimal disruptions to daily operations.
- Provided exceptional customer service to current and prospective tenants by answering inquiries promptly and accurately.
- Assisted with the preparation of legal documentation for lease agreements, eviction notices and other relevant forms in accordance with property management policies.
- Conducted thorough property inspections to identify maintenance needs and ensure compliance with safety regulations.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Team Leader
Chick-filA
11.2021 - 03.2024
- Team Member in November of 2021 and was able to accomplish becoming a Team Leader in June of 2022
- Responsible for building close relationships with my Team and guests
- As well as, handling money, taking care of the restaurant, and opening and closing the store.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Established clear expectations for employees, providing guidance when needed.
Server
Hal's Restaurant and Bar
09.2021 - 10.2021
- My duties were maintaining the store clean and being a trusted employee.
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
Crew Member
Chipotle Mexican Grill
02.2021 - 07.2021
- As a crew member, my responsibilities consisted of working in a fast-paced environment and maintaining a positive relationship with other crew members
- My accomplishments were providing friendly service, handling money, and maintaining the restaurant clean.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
Sales
Mellow Yellow Novelties
10.2019 - 07.2020
- My duties as a salesperson allowed me to gain sales skills and I was able to work in a healthy environment.
- Maintained cleanliness of store environment including floors, windows, displays.
- Engaged customers in friendly, professional dialogue to determine needs.
Server
Sushi Madre
04.2019 - 11.2019
- As a server in Sushi Madre, I greeted guests, handled money, served food and beverages, and maintained the restaurant clean.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
Shift Leader
Bahama Bucks
01.2017 - 10.2018
- My first job was a great work experience because of my attentiveness, dedication, and attendance promoted me to shift leader
- I built close relationships with my team and was able to handle money, open and close the store, and make deposits at the bank.
- Assisted in training new employees on shift operations.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Education
Associate of Applied Science - Homeland Security
Laredo College
Laredo, TX05-2024
Associates of Arts - Business Administration
Laredo College
Laredo, Texas12.2020
High School diploma in Criminal Justice -
John B. Alexander High School
Laredo, Texas12.2017
Skills
- Bilingual
- Problem-Solving
- Goal Setting
- Teamwork and Collaboration
- Onboarding and Orientation
- Communication Skills
- Customer Service
- Cash Handling
- Attention to Detail
- Leadership
- Flexible Schedule
Certification
- Certificate (1) in Homeland Security Studies Program
- Certificate (2) in Homeland Security Studies Program
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Assistant Manager
Brownstone Residential
05.2024 - Current
Team Leader
Chick-filA
11.2021 - 03.2024
Server
Hal's Restaurant and Bar
09.2021 - 10.2021
Crew Member
Chipotle Mexican Grill
02.2021 - 07.2021
Sales
Mellow Yellow Novelties
10.2019 - 07.2020
Server
Sushi Madre
04.2019 - 11.2019
Shift Leader
Bahama Bucks
01.2017 - 10.2018
Associates of Arts - Business Administration
Laredo College
High School diploma in Criminal Justice -
John B. Alexander High School
Associate of Applied Science - Homeland Security
Laredo College
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