Jazbeth Rodriguez
Laredo,Texas
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes. Highly organized, proactive and punctual with team-oriented mentality. Completed a Homeland Security Studies Program at Laredo College seeking to share my knowledge base and skills with a career in Homeland Security. Passionate about learning the different agencies and understanding the importance of Law Enforcement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Manager
First Choice Management Group
Laredo, Texas
06.2025 - Current
- Led team in property management strategies to enhance tenant satisfaction and retention.
- Developed comprehensive reports on property performance metrics for senior management review.
- Analyzed market trends to inform strategic decisions related to rental pricing and occupancy rates.
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coordinated property maintenance requests, collaborating with vendors for timely repairs.
- Managed tenant inquiries, ensuring prompt resolution and maintaining positive relationships.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Showed apartments to potential tenants and answered questions regarding community.
- Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Assistant Manager
Brownstone Residential
05.2024 - 06.2025
- Maintained detailed records of all leases, contracts, and legal documents to support efficient property management operations.
- Assisted with the collection of rent payments, ensuring timely deposits and accurate recordkeeping.
- Facilitated smooth move-in and move-out processes for tenants, ensuring minimal disruptions to daily operations.
- Provided exceptional customer service to current and prospective tenants by answering inquiries promptly and accurately.
- Assisted with the preparation of legal documentation for lease agreements, eviction notices and other relevant forms in accordance with property management policies.
- Conducted thorough property inspections to identify maintenance needs and ensure compliance with safety regulations.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Team Leader
Chick-filA
11.2021 - 03.2024
- Team Member in November of 2021 and was able to accomplish becoming a Team Leader in June of 2022
- Responsible for building close relationships with my Team and guests
- As well as, handling money, taking care of the restaurant, and opening and closing the store.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Established clear expectations for employees, providing guidance when needed.
Server
Hal's Restaurant and Bar
09.2021 - 10.2021
- My duties were maintaining the store clean and being a trusted employee.
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
Crew Member
Chipotle Mexican Grill
02.2021 - 07.2021
- As a crew member, my responsibilities consisted of working in a fast-paced environment and maintaining a positive relationship with other crew members
- My accomplishments were providing friendly service, handling money, and maintaining the restaurant clean.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
Sales
Mellow Yellow Novelties
10.2019 - 07.2020
- My duties as a salesperson allowed me to gain sales skills and I was able to work in a healthy environment.
- Maintained cleanliness of store environment including floors, windows, displays.
- Engaged customers in friendly, professional dialogue to determine needs.
Server
Sushi Madre
04.2019 - 11.2019
- As a server in Sushi Madre, I greeted guests, handled money, served food and beverages, and maintained the restaurant clean.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
Shift Leader
Bahama Bucks
01.2017 - 10.2018
- My first job was a great work experience because of my attentiveness, dedication, and attendance promoted me to shift leader
- I built close relationships with my team and was able to handle money, open and close the store, and make deposits at the bank.
- Assisted in training new employees on shift operations.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Education
Associate of Applied Science - Homeland Security
Laredo College
Laredo, TX05-2024
Associates of Arts - Business Administration
Laredo College
Laredo, Texas12.2020
High School diploma in Criminal Justice -
John B. Alexander High School
Laredo, Texas12.2017
Skills
- Bilingual
- Problem-Solving
- Goal Setting
- Teamwork and Collaboration
- Onboarding and Orientation
- Customer Service
- Cash Handling
- Attention to Detail
- Leadership
- Flexible Schedule
- Property management
- Active listening
- Effective communication
Certification
- Certificate (1) in Homeland Security Studies Program
- Certificate (2) in Homeland Security Studies Program
Languages
3,4
Languages
Spanish
Professional
Timeline
Assistant Manager
First Choice Management Group
06.2025 - Current
Assistant Manager
Brownstone Residential
05.2024 - 06.2025
Team Leader
Chick-filA
11.2021 - 03.2024
Server
Hal's Restaurant and Bar
09.2021 - 10.2021
Crew Member
Chipotle Mexican Grill
02.2021 - 07.2021
Sales
Mellow Yellow Novelties
10.2019 - 07.2020
Server
Sushi Madre
04.2019 - 11.2019
Shift Leader
Bahama Bucks
01.2017 - 10.2018
Associate of Applied Science - Homeland Security
Laredo College
Associates of Arts - Business Administration
Laredo College
High School diploma in Criminal Justice -
John B. Alexander High School
Similar Profiles
Keyosha LartigueKeyosha Lartigue
Assistant Manager at First Choice Management GroupAssistant Manager at First Choice Management Group
Ivianeth PimentelIvianeth Pimentel
Leasing Consultant at First Choice Management GroupLeasing Consultant at First Choice Management Group
Ana PadronAna Padron
Apartment Leasing Consultant at Indio Management GroupApartment Leasing Consultant at Indio Management Group
Kristal Q. LansfordKristal Q. Lansford
Visiting Kinesiology Instructor at Texas A&M International UniversityVisiting Kinesiology Instructor at Texas A&M International University
EDDIBERTO GOMEZEDDIBERTO GOMEZ
Patrol Division Sergeant at Webb County Sheriff's OfficePatrol Division Sergeant at Webb County Sheriff's Office