To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Dental Assistant
Royal Dental Care
Answered and transferred incoming calls in a professional and courteous manner
Greeted and directed visitors to the appropriate personnel
Created and maintained filing systems, both manual and electronic
Logged and recorded incoming and outgoing mail
Performed general office duties such as photocopying, faxing, and scanning.
Receptionist
Citis Income Tax
Scheduled office meetings and client appointments for staff teams.
Managed multiple tasks and met time-sensitive deadlines.
Compiled information from files and research to satisfy information requests.
Handled assignments independently with good judgement and critical thinking skills.
Collected and distributed messages to team members and managers to support open communication and high customer service.
Grocery Team Lead
Publix
Provides premier customer service, including greeting customers and answering their questions
Ensures that product is within date and rotate and display product according to the appropriate planogram
Assists with unloading product from trucks and organizes stock room
Fills assigned section as needed
Assists with the maintenance of the shelf set
Cleans cases and shelves, and mop and sweep the sales floor, stock rooms, and dairy coolers
Assists with other duties as assigned.
Store Supervisor
Lidl US
05.2022 - Current
Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
Developed a positive work environment by fostering teamwork, providing regular feedback, and acknowledging employee accomplishments.
Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
Mentored new sales associates to contribute to store's positive culture.
Supervised daily operations by directing customer service, inventory and sales operations.
Worked closely with the visual merchandising team to create appealing store layouts that facilitated ease of navigation for customers and maximized product exposure.
Small Arms and Artillery Repairer
United States Army
01.2019 - 01.2025
Proven ability to manage daily store operations and ensure compliance with policies and procedures
Highly organized with excellent interpersonal and communication skills, able to effectively supervise and motivate employees
Experienced in creating and maintaining store displays, managing inventory, and resolving customer complaints
Adept at handling cash and credit card transactions and ensuring accuracy in all financial transactions.