Jazelle Diaz

• Lead and manage a team of baristas, ensuring smooth operations during shifts.

• Uphold Starbucks’ high-quality standards, ensuring excellent customer service at all times.

• Drive sales through strategic upselling and delivering exceptional experiences.

• Maintain inventory levels, provide necessary training, and manage shift breaks for team members.

• Enforce company policies and health regulations while promoting a positive work environment.

• Prepared and served drinks while ensuring the bar area remained clean and organized.

• Provided exceptional customer service, taking orders, and delivering food and drinks promptly.

• Assisted bartenders with stocking, cleaning, and maintaining inventory of bar supplies.

• Ensured customer satisfaction through proactive communication and addressing needs.