Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Hi, I’m
Jazimine Douglas
Carrollton,Texas
Summary
Overview
15
years of professional experience
Work History
Element Moving and StorageDallas, TX
Office Manager
01.2016 - Current
Job overview
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Maintained CRM database with customer updates and report generation.
- Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
A Team Moving and StorageDallas, TX
Operations Manager
10.2009 - 01.2016
Job overview
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
Across USADallas, TX
Sales Consultant
03.2008 - 10.2009
Job overview
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic
- Oversaw daily outbound calls to identify services that address primary needs.
Education
Remington CollegeGarland, TX
from Business Administration
University Overview
Lakeview Centennial High SchoolGarland, TX
High School Diploma
05.1997
University Overview
Skills
- Staff Training
- Policy and Procedure Modification
- Report Preparation and Analysis
- CRM Software
- Deposit Collection
- Biweekly Payroll Processing
- Administration and Operations
- Scheduling Hearings
- Skilled in Microsoft Office
- Corporate Communications
- Special Event Projects
- Office Management
- Office Supplies and Inventory
- Invoice and Payment Tracking
Timeline
Office Manager
Element Moving and Storage
01.2016 - Current
Operations Manager
A Team Moving and Storage
10.2009 - 01.2016
Sales Consultant
Across USA
03.2008 - 10.2009
Remington College
from Business Administration
Lakeview Centennial High School
High School Diploma
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