Jazire Minto
Smyrna,TN
Summary
Dedicated professional with a proven track record at Popeye's Restaurants, enhancing customer satisfaction through exceptional service and maintaining calm under pressure. Expert in cash management and customer service, I've successfully managed high-stress situations and secured sensitive information, demonstrating reliability and a calm demeanor. Personable and reliable with strong commitment to providing excellent customer service and maintaining positive attitude.
Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty. Offering strong interpersonal skills and willingness to learn and develop in customer-focused environment. Delivers ability to quickly understand and apply new concepts, ensuring smooth and accurate transaction processing. Ready to use and develop communication and problem-solving skills in a welcoming role.
Overview
6
6
years of professional experience
Work History
Customer Service Cashier
Popeye's Restaurants
01.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
Summer Camp Volunteer
Brooklyn Youth Sports Club
07.2022 - 09.2022
- Ensured safety and well-being of campers through diligent supervision during all activities.
- Created and maintained pleasant atmosphere to help campers feel comfortable and secure.
- Collaborated with fellow volunteers to create a positive, inclusive environment for all campers.
- Enhanced camper experience by organizing and leading engaging activities.
- Led groups of children safely through variety of camp activities.
- Utilized problem-solving skills to resolve camper conflicts.
- Created fun and educational activities for campers.
Private Childcare Provider
The Douglas Family
01.2019 - 06.2022
- Facilitated intellectual growth through age-appropriate educational activities, including reading, writing, and arts and crafts.
- Transported children to and from afterschool activities safely.
- Prepared nutritious meals and snacks for children to maintain balanced diets.
- Maintained safe environment by keeping watchful eye on children.
- Developed strong relationships with parents to establish trust, open communication lines, and support their parenting goals.
- Promoted healthy eating habits by preparing nutritious meals and snacks for children in accordance with dietary guidelines.
- Worked with parents one-on-one to address individual needs of children in care.
Education
High School Diploma -
Rutherford County Adult High School
Murfreesboro, TN07.2024
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash Management
- Calm Demeanor
Timeline
Customer Service Cashier
Popeye's Restaurants
01.2024 - Current
Summer Camp Volunteer
Brooklyn Youth Sports Club
07.2022 - 09.2022
Private Childcare Provider
The Douglas Family
01.2019 - 06.2022
High School Diploma -
Rutherford County Adult High School