Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Interests
Timeline
Hi, I’m

Jaz (Jazymn) A. Talley

Silver Spring,MD
Jaz (Jazymn) A. Talley

Summary

Reliable team member with strong communication skills and ability to adjust work for various environments. Handles modifications, requests and feedback from colleagues, clients in efficient manner, understanding needs of all parties involved. Flexible in adapting work style to fit different projects effectively unsupervised and quickly mastering new skills while juggling multiple assignments.

Overview

16
years of professional experience

Work History

West Elm
Rockville , MD

Lead Design Specialist & Keyholder
05.2023 - Current

Job overview

  • Worked with clients to discuss project scope and desires for spaces.
  • Helped customers find specific products, answered questions and offered product advice.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Managed and resolved incidents according to service agreements.
  • Participated in ongoing training and compliance activities.
  • Leveraged specialized knowledge to act as subject matter expert within organization.
  • Proposed potential solutions for design optimization, challenges and improvements.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Used [Software] to create computer-generated three-dimensional visuals for effective presentation.

Safeway Inc
Kensington, MD

Dept. Manager
05.2016 - 04.2023

Job overview

  • Steadily improved departments customers satisfaction scores: beverage taste, cleanliness, speed of service, customer connection, etc By 35%
  • Performed opening and closing duties as part of management team and handled cash management.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.

Le Tache Couples Boutique
Silver Spring, MD

Sales Associate
11.2016 - 10.2017

Job overview

  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

The Enchanted Fae
Silver Spring, MD

Sales Volunteer
06.2016 - 11.2018

Job overview

  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Built relationships with customers and community to promote long term business growth.

Harvest Collective
Silver Spring, MD

Volunteer
04.2014 - 08.2014

Job overview

  • Performed fall and spring cleanup to clear brush and debris from landscaped areas.
  • Planted and cultivated by preparing soil and watering and fertilizing plants for thriving and healthy results.
  • Maintained cleanliness and safety of job sites by properly disposing of waste and returning tools and equipment to proper storage locations.
  • Continued learning about plants, gardening techniques and best practices.

Pottery Barn
Bethesda, MD

Sales Associate
10.2013 - 11.2015

Job overview

  • Use basic color theory to match swatches to decor
  • Built and maintained relationships with peers and upper management to drive team success.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Helped customers find specific products, answered questions and offered product advice.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Used in-store system to locate inventory and place special orders for customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Evergreen Montessori School
Silver Spring, MD

Art Teacher
05.2013 - 08.2013

Job overview

  • Documented student work in order to exhibit and celebrate learning process of each child.
  • Developed and implemented engaging art lessons for students in grades kindergarten through 12th.
  • Managed art room supplies, equipment and resources to maintain consistent supply for projects.
  • Managed classroom behavior to establish and maintain clear classroom behavior and discipline expectations.

Kaman’s Art Shoppe
Washington, District Of Columbia

Caricature/Handimal Artist & Sales Associate
03.2013 - 08.2013

Job overview

  • Studied different techniques to apply to artistic endeavors.
  • Maintained portfolios of artistic work to demonstrate styles, interests and abilities.
  • Nurtured relationships with artists and other internal partners to create positive rapport for future projects.
  • Created an interesting memory for all ages
  • Conferred with clients and other interested parties regarding nature and content of artwork produced.

Visarts At Rockville
Rockville, MD

Art Teacher
06.2011 - 08.2011

Job overview

  • Led groups of children safely through variety of camp activities.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.

Nielsen
Silver Spring, MD

Survey Interviewer
04.2009 - 09.2009

Job overview

  • Elicited comments from individuals surveyed and accurately recorded comments.
  • Convinced unwilling individuals by using logical, persuasive rebuttals.
  • Explained survey objectives and procedures to interviewees.
  • Followed scripted questionnaires verbatim to collect research data.

Education

Southern New Hampshire University

BA from Creative Writing & English

University Overview

Skills

  • Problem-Solving
  • Team Supervision
  • Coaching and Mentoring
  • Supply and Inventory Management
  • Scheduling and Coordinating
  • Staff Training
  • Merchandising
  • Order Processing
  • Stocking and Receiving
  • Customer Service
  • Store Opening and Closing
  • Color Selection
  • Technique Optimization
  • Fine Arts Theory
  • Artistic Design
  • Attention to Detail
  • Microsoft Office
  • Presentation design
  • Layout design
  • Color theory
  • Client satisfaction
  • Illustration
  • Computer literate
  • Design research
  • Photography
  • Adobe creative suite
  • Schedule preparation
  • Time management
  • Task delegation
  • Verbal and written communication
  • Customer service
  • Policy implementation
  • Relationship building
  • Staff management
  • Staff training and development
  • Educational research
  • Team collaboration
  • Classroom management
  • Lesson planning
  • Lecture classes
  • Active listening
  • Written communication
  • Group instruction
  • Adaptability and flexibility
  • Conduct research
  • Cash handling accuracy
  • Merchandise display
  • Store opening and closing
  • Cash register operation
  • Brand promotion
  • Calm demeanor
  • Sales strategies
  • Building rapport
  • Task prioritization
  • Price quote preparation
  • Stocking and receiving
  • Order processing
  • Upselling and cross selling
  • Client-specific scheduling
  • Schedule verification
  • Strong work ethic
  • Document management
  • Telephone etiquette
  • Computer skills
  • Problem-Solving
  • Staff coordination
  • Microsoft Office Suite
  • Customer communications
  • Resolving issues
  • Telephone reception
  • Appointment coordination
  • Workload balancing
  • Gathering information
  • Record keeping
  • Customer inquiry response
  • Computer literacy
  • Message taking
  • Customer follow-up
Availability
See my work availability
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Available
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Work Preference

Work Type

Full Time

Work Location

RemoteHybridOn-Site

Interests

Horticulture and botany

Herbology

Writing

Astrology

Fashion

Sewing

Singing

Architecture

Product Design

Landscape Architecture

History/Religion

Nutrition

Costume Design

Tattoo Art Design

Timeline

Lead Design Specialist & Keyholder
West Elm
05.2023 - Current
Sales Associate
Le Tache Couples Boutique
11.2016 - 10.2017
Sales Volunteer
The Enchanted Fae
06.2016 - 11.2018
Dept. Manager
Safeway Inc
05.2016 - 04.2023
Volunteer
Harvest Collective
04.2014 - 08.2014
Sales Associate
Pottery Barn
10.2013 - 11.2015
Art Teacher
Evergreen Montessori School
05.2013 - 08.2013
Caricature/Handimal Artist & Sales Associate
Kaman’s Art Shoppe
03.2013 - 08.2013
Art Teacher
Visarts At Rockville
06.2011 - 08.2011
Survey Interviewer
Nielsen
04.2009 - 09.2009
Southern New Hampshire University
BA from Creative Writing & English

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Jaz (Jazymn) A. Talley