SAP
Well-organized accounting professional adept at multitasking and managing diverse accounting requirements. Skilled in task prioritization, audit support, and payroll administration. Experienced in operating on demanding schedules while maintaining financial controls with minimal oversight.
• Resolved penalty notices and followed up with tax agencies to ensure their resolution.
• Lead newer team members and ensured they receive appropriate training and mentorship.
• Developed problem resolution techniques and made recommendations to management and staff to implement them throughout the group.
• Contacted tax agencies via phone to place clients on “agency hold”, to eliminate future agency notices being inappropriately sent to the clients.
• Developed and maintains relationships with agency contacts to assist with the agency hold and other processes.
• Researched additional notices for all previous issues and attempted to resolve them.
• Assisted in researching and resolving proof issues to prove that tax payments and returns were filed timely.
• Maintained accuracy, integrity, and timeliness of all research-related processes.
• Processed collection and payment requests to taxing authorities to ensure accurate and timely completion.
• Processed and distributes correspondence from field locations to ensure appropriate parties get all communications.
• Performed data entry and distribution process for incoming Advantage penalty notices to ensure timely and accurate processing.
• Developed and maintained knowledge of all changes pertaining to various product offerings, regulatory changes, policy changes and industry developments.
SAP
SalesForce
GAAP
QuickBooks
Microsoft Excel
Microsoft Word