Adaptable professional with a proven ability to learn quickly and adjust to new environments. Expertise in acquiring and applying knowledge effectively to drive results. Committed to continuous learning and adept at navigating change successfully.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
ATC Healthcare
Mobile, Alabama
07.2025 - Current
Supported activities of daily living, including personal hygiene, feeding, and ambulation, to ensure residents' comfort and independence.
Delivered compassionate care and emotional support, enhancing residents' quality of life.
Guided patients in health management and wellness practices, promoting overall wellbeing.
Assessed patients for changes in health status to facilitate appropriate medical interventions.
Certified Nursing Assistant
Glenview Wellness and Rehab
North Richland Hills, Texas
02.2022 - 06.2025
Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
Supported patients with bathing, grooming, and dressing to foster dignity and improve overall well-being.
Assisted patients with daily living activities, enhancing comfort and promoting independence.
Answered call lights promptly and responded to patient needs accordingly.
Monitored vital signs and reported changes to nursing staff.
Documented patient progress and communicated concerns to supervisors to ensure timely interventions.
Insurance Adjuster
Pilot Catastrophe
Mobile, Alabama
01.2019 - 11.2021
Investigated damages through site visits and inspections for accurate evaluations.
Investigated properties, classified damages and created estimates outlining repair costs.
Assessed insurance claims to determine validity and coverage.
Reviewed policy terms and conditions to confirm compliance with regulations and protect company interests.
Verified liability extent with reviews of police reports, medical treatment histories and other records.
Negotiated settlements with claimants and attorneys to achieve equitable resolutions and uphold client satisfaction.
Communicated findings clearly to clients and stakeholders throughout the process.
Maintained organized records of claim activity and related documents to support efficient claims processing.
CASHIER/HOST
Baumhower's Victory Grille
Mobile, Alabama
01.2018 - 12.2018
Handled cash, credit, and gift card transactions securely.
Issued receipts, refunds, credits, or change to ensure accuracy in transactions.
Resolved customer complaints to ensure satisfaction and foster loyalty.
Assisted customers with product inquiries and recommendations.
Answered customers' questions and provided information on store procedures or policies.
Worked closely with front-end staff to assist customers.
Took reservations over the phone and in person.
Escorted guests to seating area, provided menus, and highlighted daily specials to enhance dining experience.
Followed company security procedures for handling large sums of money.
SERVER/Host
Grimaldi's Coal Brick Oven Pizzeria
Mobile, Alabama
06.2017 - 04.2018
Provided exceptional customer service in a fast-paced dining environment.
Greeted customers and suggested specials to boost sales.
Recommended menu items and addressed guest inquiries to enhance dining experience.
Operated POS terminals to input orders, split bills, and calculate totals.
Processed payments accurately, managing cash and credit transactions smoothly.
Trained new servers on menu items and service standards.
Shampoo Assistant
MEMERIZE HAIR STUDIO
Mobile, Alabama
11.2016 - 06.2017
Supported stylists by shampooing and conditioning clients' hair, enhancing client satisfaction.
Maintained orderly and clean workstations and tools, contributing to a safe and efficient environment.
Sanitized equipment after each use, ensuring compliance with health and safety standards.
Checked in customers for appointments and notified stylists of clients' arrival.
Processed payments and scheduled appointments.
Education
Associate of Science - Computer Information Systems
Bishop State Community College
Mobile, AL
Skills
Patient care assistance
Vital sign monitoring
Patient assessment
Medical documentation
Health promotion
Patient advocacy
Healthcare regulations
Patient communication
Team collaboration
Cash handling and register operation
Claims assessment
Certification
cybersecurity(Oct.2025)Google coursera
nursing assistant( Saads Healthcare) Nov 2021
insurance adjuster(Adjuster Pro)
Timeline
Certified Nursing Assistant
ATC Healthcare
07.2025 - Current
Certified Nursing Assistant
Glenview Wellness and Rehab
02.2022 - 06.2025
Insurance Adjuster
Pilot Catastrophe
01.2019 - 11.2021
CASHIER/HOST
Baumhower's Victory Grille
01.2018 - 12.2018
SERVER/Host
Grimaldi's Coal Brick Oven Pizzeria
06.2017 - 04.2018
Shampoo Assistant
MEMERIZE HAIR STUDIO
11.2016 - 06.2017
Associate of Science - Computer Information Systems