Reliable, punctual, and responsible leader and team member. Talented employee with excellent quality assurance, issue resolution, and communication skills. Highly effective at trouble shooting and supervising talented teams. High-energy employee ready to motivate team members to surpass company objectives with effective leadership. Skilled in training employees, building and solving operational problems by tapping into personal experience and teamwork. Successful at keeping business and staff needs balanced and operations in line with company goals. Dedicated to providing the highest standard of service and creating warm and welcoming environment for customers.
Overview
6
6
years of professional experience
Work History
Shift Manager
Arbys
06.2020 - Current
Scheduling positioning staff
Training employees on all positions
Maintaining company standards
Provide excellent customer service
Food preparations, maintaining products quality
Weekly Inventory
Inventory orders
Waste management
Grill operator
Ghiringhelli specialty
12.2019 - 03.2020
Prepare food items meet recipe, portion, and waste control guidelines
Cleaned and maintained kitchen regularly, changed, and sanitized all cutting boards and surfaces
Made a point to be punctual and worked to maintain great attendance record, consistently coming to work ready to start
Assistant manager
rubio's coastal bar & grill
01.2019 - 10.2019
Opening and closing restaurant, greeting customers, addressing questions and concerns, ensuring a pleasant experience to all guest
Assigned daily tasks and monitored activity and completion
Delivered superior training and leaderships to coworkers through communication, respect, and teamwork to boost performance and achieve performance targets
Recognized and rewarded team for outstanding work ethic to cultivate a positive collaborative customer service culture
Conducted routine inspections of incoming materials to check quality and compliance with product specifications
Inventoried on weekly basis keeping current and accurate records
Minimized resource and time loss by addressing employee or productions issues directly and implementing timely solutions
cashier/cook
funnel cake corner six flags
09.2018 - 10.2019
Prepared and fried funnel cake batter
Maintained well stocked stations with supplies and toppings for maximum production
Prepared identical dishes with consistent care, attention to detail, care, and quality