Summary
Overview
Work History
Education
Skills
Timeline
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Jazlyn Contreras

Moreno Valley,CA

Summary

Dynamic professional with extensive experience at Think Together, Inc., excelling in customer service and team collaboration. Proven ability to enhance student engagement through positive reinforcement and effective problem-solving. Adept at managing program logistics while ensuring compliance with safety regulations, fostering a supportive and organized environment for both students and staff.

Overview

4
4
years of professional experience

Work History

After-School Program Leader

Think Together, Inc
Moreno Valley, CA
04.2024 - Current
  • Managed daily program logistics, including activity scheduling, materials preparation, and space organization.
  • Assisted students with homework assignments, providing guidance and support as needed.
  • Ensured compliance with all safety regulations and guidelines.
  • Encouraged positive behavior among students through positive reinforcement techniques.
  • Provided guidance on social development skills such as problem solving, conflict resolution, and communication.
  • Ensured that all paperwork was completed accurately and submitted on time.
  • Organized and supervised daily activities for students in the after-school program.

Barista Trainer

Starbucks
Moreno Valley , CA
08.2021 - 04.2025
  • Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
  • Provided ongoing support to baristas by troubleshooting issues with equipment or beverages.
  • Described menu items to customers and suggested products based on stated preferences.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.

Front Desk Receptionist

Dental Clinic
Riverside , CA
04.2023 - 11.2023
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Input customer data into reservation systems and updated to reflect room changes.
  • Assisted with completing panoramic X-rays on patients.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Verified identity documents, as well as insurance benefits for new customers before opening accounts in accordance with company policies.

Education

High School Diploma -

Vista Del Lago High School
Moreno Valley, CA
06-2021

Skills

  • Customer service
  • Positive reinforcement
  • Team collaboration
  • Communication skills
  • Problem solving
  • Problem-solving abilities
  • Leadership skills

Timeline

After-School Program Leader

Think Together, Inc
04.2024 - Current

Front Desk Receptionist

Dental Clinic
04.2023 - 11.2023

Barista Trainer

Starbucks
08.2021 - 04.2025

High School Diploma -

Vista Del Lago High School

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Jazlyn Contreras