Dynamic and results-oriented professional with a proven track record at Scotland County Parks and Recreation, adept in enhancing customer satisfaction and streamlining operations. Excels in team collaboration and effective communication, with a keen eye for detail and a strong foundation in computer skills. Demonstrated ability to adapt quickly, improving efficiency and project support.
Overview
3
3
years of professional experience
Work History
Assistant
Scotland County Parks and Recreation
08.2024 - Current
Greeted guests in with friendliness and professionalism.
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Assisted manager in all aspects of business operations.
Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
Streamlined document preparation, ensuring accuracy and compliance with industry standards.
Contributed to project success, coordinating logistics and resources for multiple concurrent projects.
Increased customer service success rates by quickly resolving issues.
Proofread and edited documents for accuracy and grammar.
Volunteered to help with special projects of varying degrees of complexity.
Splash Pad Attended
Scotland County - North Carolina
05.2022 - Current
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.
Enforce the NO running rule
Worked flexible hours across night, weekend, and holiday shifts.
Paid attention to detail while completing assignments.
Organized and detail-oriented with a strong work ethic.
Proved successful working within tight deadlines and a fast-paced environment.
Learned and adapted quickly to new technology and software applications.
After-School Care Provider
Christ the Cornerstone Academy
02.2024 - 05.2024
Provided homework assistance, resulting in better understanding of subject material and increased confidence in students.
Created a clean, organized environment that encouraged learning by keeping materials accessible to students at all times.
Ensured timely pick-up of children from their classrooms at dismissal time, maintaining punctuality across the program schedule.
Provided emotional support when needed, helping students navigate through challenging personal issues while fostering resilience and coping skills development.
Developed strong relationships with students and parents, creating a supportive and welcoming environment.
Improved student behavior by implementing clear expectations and consistent consequences for misconduct.
Boosted student engagement by organizing fun and educational activities tailored to individual interests.
Assisted with snack preparation, adhering to proper food handling guidelines for healthy meals during after-school hours.
Collaborated with teachers to identify students'' needs and adjust care plans accordingly, ensuring academic success.
Assisted in potty training and other daily hygiene activities to support child development.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Enforced rules and managed behavior through developmentally appropriate discipline.
Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Introduced children to educational games and activities to boost learning.
Before and After School Care Assistant
Trinity Child Care
11.2022 - 01.2023
Supported the emotional well-being of students by providing a listening ear, guidance, and encouragement during challenging situations.
Developed strong relationships with students, fostering trust and open communication within the before and after school care setting.
Enhanced student safety by consistently supervising before and after school activities and ensuring adherence to established rules.
Provided first aid and emergency response as required, prioritizing student health and safety at all times.
Fostered a positive environment for students, effectively addressing any behavioral issues that arose during before and after school care.
Promoted physical fitness among students through engaging outdoor games, sports activities.
Facilitated group activities that promoted social skills development and positive peer interactions among students.
Contributed to a clean and organized environment by maintaining facility cleanliness, setting up activity areas, and storing supplies properly.
Improved communication with parents by providing regular updates on their children''s progress and behavior during before and after school care sessions.
Collaborated with colleagues to develop creative activities for students, leading to increased engagement and enjoyment.
Managed daily attendance records, ensuring accurate documentation of student participation in the program.
Supported students'' academic growth by offering homework assistance and tutoring when needed.
Managed program supplies inventory, ensuring adequate resources were available for planned activities and maintaining cost efficiency.
Cashier
Piggly Wiggly Supermarket
03.2022 - 10.2022
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Streamlined checkout process for increased efficiency and reduced waiting times.
Promoted store promotions and incentive programs to increase overall sales revenue.
Education
No Degree - Esthetician
Robeson Community College
Pembroke, NC
12-2025
High School Diploma -
Christ The Cornerstone Academy
Laurinburg, NC
05-2024
Skills
Fast learner
Time management
Computer skills
Attention to detail
Team collaboration
Verbal and written communication
Workload management
Administrative duties
Fundamental Mathematics
Administrative support
Task prioritization
Document preparation
Project Support
Mail sorting and distribution
Timeline
Assistant
Scotland County Parks and Recreation
08.2024 - Current
After-School Care Provider
Christ the Cornerstone Academy
02.2024 - 05.2024
Before and After School Care Assistant
Trinity Child Care
11.2022 - 01.2023
Splash Pad Attended
Scotland County - North Carolina
05.2022 - Current
Cashier
Piggly Wiggly Supermarket
03.2022 - 10.2022
No Degree - Esthetician
Robeson Community College
High School Diploma -
Christ The Cornerstone Academy
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