Jazlyn K. Smith
Dayton,Ohio
Summary
Administrative professional with focus on streamlining office processes and enhancing operational efficiency. Known for dependability and adaptability, fostering collaborative environment to achieve team goals. Skilled in organizing information, managing schedules, and supporting administrative functions with precision and reliability.
Overview
5
5
years of professional experience
Work History
CFD Clerk / Academics
Dayton Job Corps Center
04.2024 - Current
- Works directly under Career Pathways Director.
- Maintains the monthly calendar of activities and appointments.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improves customer satisfaction by promptly answering inquiries and providing accurate information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintains the correspondence control log, receives incoming and outgoing mail, and provides follow-up on dates for action items.
- Prepares paperwork for boards and committee meetings; prepares and files agendas, minutes, and prepares special reports.
- Maintains department supplies.
- Maintains a filing system for all program manuals, directives, company procedures, and other program documents.
- Reports violations of ethical behavior, environmental health, and safety concerns.
- Suggests opportunities for continuous operational improvement and reduction of waste.
Instructional Aid / Substitute / Office Assistant
Montgomery Prep Academy
12.2022 - 01.2024
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Improved student comprehension by tailoring teaching methods to individual learning styles.
- Managed classroom behavior effectively, ensuring a safe and respectful atmosphere for all students.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Increased overall class participation by fostering a positive and inclusive learning environment.
- Assisted struggling students through one-on-one sessions, leading to increased academic success.
- Supervised lunchroom and recess activities.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Followed lesson plans designed by absent teachers.
- Enforced school and class rules to maintain order in classroom.
- Assisted students in mastering subject material and preparing for tests.
- Developed lesson plans to align with grade-level standards and objectives.
- Prepared and supervised craft activities.
- Event planning.
- Answered phones.
Customer Assistant
Telunux International
01.2021 - 11.2022
- Collected and gathered data.
- Worked on small projects.
- Managed multiple tasks simultaneously while maintaining composure under pressure.
- Improved customer satisfaction by addressing and resolving complaints promptly and professionally.
- Delivered timely responses to customer inquiries via phone or email communication channels.
- Assisted with client payments.
Election Staff
AMPM Employment
04.2020 - 09.2020
- Answered phones and assisted customers.
- Mailed ballots.
- Sorted and organized ballots.
- Recorded and scanned data into the computer.
- Provided excellent customer service to voters, addressing concerns and answering questions in a timely manner.
- Resolved customer complaints.
- Maintained a welcoming and organized polling station for efficient voting operations.
Caregiver
Home Care Assistance
01.2020 - 04.2020
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Monitored client vital signs.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Education
Bachelor of Science degree -
Wright State University
Fairborn, Ohio06.2026
Diploma -
Wayne High School
Huber Heights, Ohio05.2022
Skills
- Compassionate
- Empathetic
- Detail-oriented
- Enthusiastic
- Customer service oriented
- Works well independently and in group settings
- Personable
- Telephone Etiquette
- Administrative Support
- Filing systems
- Document Management
- Database Management
- Schedule and calendar management
- Processing mail
- Multitasking Abilities
- Time Management
- Problem-Solving
- Flexible and Adaptable
- Task Prioritization
- Active Listening
References
- Hannah Jay, Nursing Assistant Specialist, Fidelity Health Care, (937) 215-7048, Hamjay@premierhealth.com
- Natalie Huber, Director of Sleep and Durable Medical Equipment, Mercy Springfield Regional Medical Center, (937) 471-2319, nhuber@mercy.com
Timeline
CFD Clerk / Academics
Dayton Job Corps Center
04.2024 - Current
Instructional Aid / Substitute / Office Assistant
Montgomery Prep Academy
12.2022 - 01.2024
Customer Assistant
Telunux International
01.2021 - 11.2022
Election Staff
AMPM Employment
04.2020 - 09.2020
Caregiver
Home Care Assistance
01.2020 - 04.2020
Diploma -
Wayne High School
Bachelor of Science degree -
Wright State University
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