Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Timeline
Generic

Jazlyn M. Pereira

Towson,MD

Summary

Dedicated and patient psychology professional with a history of meeting goals utilizing consistency, organized practices, and interpersonal skills. Experienced in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

2
2
years of professional experience

Work History

Substitute Teacher

Kelly Education
09.2022 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Counseled PreK-12 students individually and in group sessions to help promote personal and educational motivation.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies to promote learning initiatives.
  • Provided instruction for students in various subject areas and grade levels.

Hostess

Four Seasons Hotel
05.2022 - 09.2022
  • Took reservations by phone and email, and answered guests' questions.
  • Acted as first point of contact for visiting hotel guests.
  • Resolved guest complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Kept track of event finances, initial deposits, due payments and final balances.
  • Supervised and monitored table turnover to accurately seat customers.

Team Member

Target
05.2021 - 04.2022
  • Operated register to process payments and collect cash payments.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Trained new team members using information on company procedures and safety requirements.
  • Handled guest complaints and offered services to maintain high guest satisfaction rates.

Education

Bachelor of Science - Psychology, Health Science

Towson University
Towson, MD

Skills

  • Strong compassion and empathy
  • Organization
  • Teamwork and collaboration
  • Leadership
  • Training staff
  • Lesson Implementation
  • Supervising PreK-12
  • Verbal and written communication
  • Classroom management
  • 6 years in guest service and and hospitality expertise
  • Answering business phone calls and writing emails
  • MS Office, Windows, and macOS
  • Reservation documentation
  • Cash and transaction dandling
  • Safe food handling and facility cleaning

Volunteer Experience

Assistant Teacher Volunteer 02/2015 to 08/2016

  • Assisted teacher with developing creative program suitable for preschool children.
  • Developed and implemented classroom routines to address varying student needs.
  • Organized snack time and nap hours.
  • Encouraged children to interact with each other and participate in group activities.
  • Maintained tidy and clean classroom consistent with safety and health standards.

Languages

Portuguese
Native or Bilingual
Spanish
Professional Working

Timeline

Substitute Teacher

Kelly Education
09.2022 - Current

Hostess

Four Seasons Hotel
05.2022 - 09.2022

Team Member

Target
05.2021 - 04.2022

Bachelor of Science - Psychology, Health Science

Towson University

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Jazlyn M. Pereira