Jazlynn Bain
Apache Junction,AZ
Summary
Compassionate Case Manager with a strong track record in client advocacy and crisis intervention. Demonstrates exceptional communication skills, both verbal and written, supported by meticulous documentation. Proven ability to thrive in fast-paced environments while managing time effectively and maintaining organization. Capable of working collaboratively or independently to achieve optimal client outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Case Manager
Central Arizona Shelter Services (CASS)
Phoenix, Arizona
10.2024 - Current
- Assisted individuals experiencing homelessness by conducting comprehensive assessments and developing tailored case plans.
- Facilitated access to housing and employment resources, enhancing client opportunities for stability.
- Utilized HMIS databases to maintain accurate records and track client progress effectively.
- Collaborated with community partners to strengthen resource networks and service accessibility.
- Provided ongoing support to ensure clients achieved self-sufficiency and maintained long-term stability.
- Managed a diverse caseload while consistently meeting deadlines and performance metrics.
- Conducted thorough evaluations to identify client needs and optimize service delivery.
- Streamlined communication channels with stakeholders to enhance collaboration and information sharing.
Behavioral Health Tech
Valleywise Health
Mesa, Arizona
06.2024 - 10.2024
- Facilitated group sessions to enhance emotional wellbeing and develop coping skills.
- Monitored patient behavior, providing crisis intervention and de-escalation techniques as necessary.
- Collaborated with staff to assess patient progress and modify care plans accordingly.
- Assisted in implementing individualized treatment plans under supervision of doctors and nurses.
- Maintained accurate patient documentation while adhering to confidentiality standards.
Shelter Coordinator
Washington Street Shelter
Phoenix, Arizona
12.2022 - 06.2024
- Oversaw distribution of food, clothing, and essential products to shelter residents.
- Planned and executed events for residents and staff engagement.
- Acquired training to manage emergency situations and support individuals with substance abuse and mental health issues.
- Advocated for services addressing residents' future needs and challenges.
- Prepared nightly shift reports and responded to incoming calls on company phone.
- Conducted nightly bed checks and facility rounds to ensure safety and compliance.
Education
High School Diploma -
Leading Edge Academy
Gilbert, Az01.2019
Skills
- Case management and advocacy
- Crisis intervention and de-escalation
- Trauma-informed care
- Community outreach and collaboration
- Documentation and data management
- Time management and organization
Certification
- Crisis prevention and intervention certification
- CPR, First Aid and AED certification
- Level 1 fingerprint clearance card
Timeline
Case Manager
Central Arizona Shelter Services (CASS)
10.2024 - Current
Behavioral Health Tech
Valleywise Health
06.2024 - 10.2024
Shelter Coordinator
Washington Street Shelter
12.2022 - 06.2024
High School Diploma -
Leading Edge Academy
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