Summary
Overview
Work History
Education
Skills
Timeline
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Jazlynn Bryant

Park Forest,IL

Summary


Developed excellent communication and problem-solving skills in healthcare environment, focusing on patient interactions and information management. Skilled in handling inquiries, resolving issues, and ensuring patient satisfaction. Seeking to transition into new field, leveraging these transferable skills to make meaningful impact.

Overview

2
2
years of professional experience

Work History

Pack Representative

Advocate Aurora Health Care
07.2024 - Current
  • Resolved customer inquiries regarding healthcare services and insurance coverage.
  • Assisted patients with appointment scheduling and follow-up procedures.
  • Collaborated with medical staff to streamline patient service processes.
  • Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
  • Expanded knowledge on medical terminology and insurance policies through continuous learning initiatives, enhancing accuracy in communication with clients.
  • Met customer call guidelines for service levels, handle time and productivity.

Warehouse Packer

Amazon
06.2023 - 06.2024
  • Packaged products for shipment, ensuring adherence to quality and safety standards.
  • Operated packing machinery efficiently to streamline workflow and reduce delays.
  • Conducted inventory checks to maintain accurate stock levels and facilitate order fulfillment.
  • Collaborated with team members to optimize packaging processes and minimize waste.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.

Education

Cardiac Sonographer

Stellar Career College
Chicago, IL
02-2027

Skills

  • Appointment scheduling
  • HIPAA compliance
  • Patient confidentiality
  • Customer service
  • Data entry
  • Problem-solving
  • Insurance verification

Timeline

Pack Representative

Advocate Aurora Health Care
07.2024 - Current

Warehouse Packer

Amazon
06.2023 - 06.2024

Cardiac Sonographer

Stellar Career College

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