Jazlynn Cespedes
Paterson
Summary
Dynamic and results-driven professional with a strong foundation in team leadership and customer service, honed through experiences at Rutgers University and Bristal Assisted Living. Proven ability to foster collaboration and implement effective strategies, complemented by critical analysis skills and a commitment to operational excellence. Disciplined ROTC Cadet with proven ability to complete tasks efficiently and productively. Specialized in leadership, strategic planning, and physical endurance. Excel in teamwork, adaptability, and communication, ensuring seamless collaboration and effective problem-solving in high-pressure environments.
Overview
6
6
years of professional experience
Work History
ROTC Cadet
Rutgers University
New Brunswick
08.2023 - Current
- Acquired working knowledge of department practices, procedures and equipment by participating in training sessions and one-on-one mentoring.
- Prepared reports summarizing the results of evaluations conducted throughout the semester.
- Fostered a culture of respect and inclusivity within the cadet corps, promoting teamwork and mutual support.
- Completed rigorous physical fitness training to meet and exceed military standards.
- Partnered with team members to implement service initiatives and achieve team objectives.
Waitress
Bristal Assisted Living
Wayne
12.2019 - 12.2024
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Answered questions about menu items, ingredients, and pricing.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Volunteer
Food Pantry
Paterson
08.2021 - 09.2022
- Examined bread and bakery items for signs of mold or aging, bagged and placed on shelves by category to facilitate customer selection.
- Maintained accurate records and documented client data in company databases.
- Worked department floor to assist customers with product selection and bagging, providing guidance on restrictions in type and number of items available to specific clients.
- Restocked shelves as needed during service hours.
- Gathered opinions and support from grassroots supporters to solidify group position.
- Maintained cleanliness of volunteer center and warehouse areas.
Summer Camp Counselor
Jumpstart Summer Camp
Paterson
08.2019 - 08.2022
- Developed events and programs in consideration of needs, abilities and interests of participants.
- Engaged in conversations with individual children about their interests, concerns, goals.
- Coordinated and led group activities for campers and counselors.
- Managed daily operations of recreational facilities.
- Informed parents about campers' behavior, athletic achievements and other important information.
- Helped plan special events such as field trips, picnics, and BBQs.
- Introduced new arrivals to other participants, explained facility rules and encouraged participation.
- Provided emotional support and guidance to campers, fostering personal development and well-being.
Education
High School Diploma -
Paterson Charter School Of Science An Te
Paterson, NJ06-2023
Bachelor of Arts - Criminal Justice
Rutgers University
New Brunswick, NJSkills
- Team leadership
- Customer service
- Communication skills
- Time management
- Operational management
- Problem solving
- Military strategy
- Physical fitness
- Crime and intelligence
- Critical analysis
Affiliations
- Criminal Justice Organization
- Color Guard
- Army ROTC
Languages
Spanish
Professional
References
References available upon request.
Timeline
ROTC Cadet
Rutgers University
08.2023 - Current
Volunteer
Food Pantry
08.2021 - 09.2022
Waitress
Bristal Assisted Living
12.2019 - 12.2024
Summer Camp Counselor
Jumpstart Summer Camp
08.2019 - 08.2022
High School Diploma -
Paterson Charter School Of Science An Te
Bachelor of Arts - Criminal Justice
Rutgers University
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