Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
background-images

Jazlynn Conley

Assistant Manager
Wichita,KS

Summary

Highly-motivated employee with desire to set and accomplish new goals, professional healthcare assistant skilled in delivering exceptional patient care and supporting clinical operations within optometry setting. Known for reliability in collaborative team environments and adaptability to evolving practice needs. Expertise in patient pre-testing procedures and administrative duties, valued for strong organizational skills and patient rapport.

Overview

8
8
years of professional experience

Work History

Optometry Assistant Manager

Adventure Dental and Vision
04.2024 - Current
  • Assisted optometrists with patient examinations and diagnostic tests, ensuring smooth workflow and patient comfort.
  • Managed patient scheduling and appointment confirmations, enhancing operational efficiency in the office.
  • Educated patients on contact lens usage and eye care products, promoting informed decisions regarding ocular health.
  • Processed insurance claims and facilitated billing inquiries, improving financial accuracy within the practice.
  • Streamlined inventory processes, enhancing accuracy and reducing discrepancies in stock levels.
  • Led team in achieving operational goals through effective staff management and scheduling.

Vision Technician

Adventure Dental and Vision
05.2023 - 04.2024
  • Calculated insurance co-pays based on eligibility, prepared work orders for optical lab and verified, dispensed and adjusted eyeglasses.
  • Processed eyeglasses orders and monitored status to verify and notify patients for dispensing.
  • Measured pupillary distances, segment heights, lens base curves and frame size for eyeglasses fabrication.
  • Applied knowledge of frames, lens designs and materials to assist patients in selection of eyewear.
  • Explained pre and post-operative procedures to patients and monitored conditions throughout treatments.
  • Assisted Optometrist by obtaining and recording patient medical history and measured and recorded acuity and color vision testing.
  • Understood and followed oral and written directions.
  • Demonstrated leadership by making improvements to work processes and helping to train others.

Lead Daycare Teacher

Adventure Planet
12.2020 - 03.2022
  • Supervised circle time, free play, outside play and learning and developmental activities.
  • Organized and led activities to promote physical, mental and social development.
  • Supported children's emotional and social development by adapting communication tactics for differing client needs.
  • Built and strengthened positive relationships with students, parents and teaching staff.

Customer Service Representative

Walmart
09.2017 - 04.2020
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Demonstrated excellent communication skills in resolving product and consumer complaints .

Account Expert

T-Mobile
09.2019 - 03.2020
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Accepted and processed customer payments and applied toward account balances.
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.

Education

High School Diploma -

Northwest Highschool
05.2016

Skills

  • Verbal and Written Communication
  • Documentation and Reporting
  • Attention to Detail
  • Relationship Building
  • Works Well Under Pressure
  • Money handling
  • Decision-making
  • Time management
  • Employee scheduling
  • Staff development

Accomplishments

  • Proudly rated by management as a leading performer.
  • Promoted from Vision Tech level 1 to Vision Tech level 3 , in less than 12-months.
  • Recognized as Employee of the Month for outstanding performance and team contributions.
  • 2024 Summit Awarded Mission Possible Award

Timeline

Optometry Assistant Manager

Adventure Dental and Vision
04.2024 - Current

Vision Technician

Adventure Dental and Vision
05.2023 - 04.2024

Lead Daycare Teacher

Adventure Planet
12.2020 - 03.2022

Account Expert

T-Mobile
09.2019 - 03.2020

Customer Service Representative

Walmart
09.2017 - 04.2020

High School Diploma -

Northwest Highschool

Similar Profiles

CREATE PROFILE
Jazlynn ConleyAssistant Manager