jazlynn grace
Irving,TX
Summary
Dynamic and results-oriented professional with extensive experience in customer service and administrative roles, notably at Menorah Center for Rehabilitation and Nursing Care. Excelled in time management and problem-solving, significantly reducing scheduling conflicts. Proven track record in enhancing office workflow and improving guest relations through effective communication and scheduling appointments.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Menorah Center for Rehabilitation and Nursing Care
06.2023 - 09.2024
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Scheduled, coordinated and confirmed appointments and meetings.
Barback/ Server
Aloha Krab
02.2023 - 12.2023
- Assisted in setting up and breaking down bar area for special events.
- Replaced empty kegs and soda syrups.
- Restocked ice, condiments, and snacks.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Caregiver
Loretto Health & Rehabilitation
10.2022 - 02.2023
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
Caregiver
Van Duyn Center for Rehabilitation & Nursing
10.2020 - 05.2021
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Built strong relationships with clients to deliver emotional support and companionship.
Warehouse Worker
Amazon
06.2020 - 09.2020
- Unpacked and repacked items in different quantities and configurations for shipment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Cashier
5 Below
09.2018 - 01.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Henninger Highschool
Syracuse, NY06.2020
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Problem-solving skills
- Team Collaboration
- Scheduling
- Verbal and written communication
- Administrative Skills
- Scheduling appointments
- Sensitive information handling
- Work Prioritization
- Issue handling
- Confidentiality handling
- Guest Relations
- Technical Support
- Call Routing
- Mail distribution
- Performance Improvement
Timeline
Front Desk Receptionist
Menorah Center for Rehabilitation and Nursing Care
06.2023 - 09.2024
Barback/ Server
Aloha Krab
02.2023 - 12.2023
Caregiver
Loretto Health & Rehabilitation
10.2022 - 02.2023
Caregiver
Van Duyn Center for Rehabilitation & Nursing
10.2020 - 05.2021
Warehouse Worker
Amazon
06.2020 - 09.2020
Cashier
5 Below
09.2018 - 01.2019
High School Diploma -
Henninger Highschool
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