Dynamic and results-oriented professional with a proven track record at AmeriCorps National Civilian Community Corps, adept in strategic planning and project management. Excels in community engagement and media development. Skilled in fostering team collaboration and driving continuous improvement through innovative solutions.
Overview
4
4
years of professional experience
Work History
Substitute Cook
Fayette County School System
01.2024 - Current
Demonstrated flexibility by stepping in for absent cooks when needed, ensuring minimal disruption to services provided.
Contributed to a positive work environment through open communication and teamwork among staff members.
Successfully adapted recipes for various group sizes while maintaining taste quality and presentation standards.
Supported head cook in the development of new menu items, contributing creative ideas and suggestions.
Maintained a clean, organized workspace for optimal productivity and safety.
Collaborated with team members to ensure smooth kitchen operations during busy periods.
Manager
Auntie Anne's Pretzels
09.2021 - Current
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Cross-trained existing employees to maximize team agility and performance.
Assistant Manager
Cherry Hill Photography
11.2024 - 12.2024
Established open lines of communication with team for feedback and suggestions.
Led training initiatives, enhancing employee skills and confidence.
Took photos from different angles and perspectives to capture perfect images.
Captured stunning images by utilizing various lighting techniques and creative compositions.
Photographed high-quality images for various print and digital projects.
Customer Service Representative
American Energy Power
07.2024 - 10.2024
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
FTS Coordinator
AmeriCorps National Civilian Community Corps
08.2023 - 10.2024
Coordinated project timelines by managing schedules and resources to ensure on-time completion of deliverables.
Implemented tracking systems for project progress, enabling proactive identification of potential roadblocks.
Streamlined meeting processes with clear agendas and follow-up actions to enhance team productivity.
Entered data, generated reports, and produced tracking documents.
Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
Improved project outcomes with meticulous attention to detail in planning phases, ensuring all requirements were met ahead of deadlines.
Improved student engagement by incorporating hands-on activities into curriculum.
Encouraged student participation to boost confidence and self-expression.
Watered plants and gardens regularly to ensure healthy growth.
Helped with mulching and composting to enhance soil quality.
Assisted in setting up garden structures like trellises and fences.
Front Desk Receptionist
Fayette County 911 Center
05.2021 - 12.2022
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Completed data entry and filing to keep records updated for easy retrieval.