Jazlynn Perry
North Tonawanda
Summary
All-around professional with comprehensive experience in managing licensing processes for business owners seeking to obtain liquor licenses in the State of New York. Known for strong team collaboration and consistently achieving results. Reliable and adaptable, with excellent operational and contract management skills. 5+ years of experience in customer service and retail department management. Skilled in identifying opportunities for technological enhancements and implementing effective solutions ensuring continuous improvement.
Overview
7
7
years of professional experience
Work History
NYS Liquor Licensing Consultant
SLA Solutions
05.2024 - Current
- Educated clients on specific requirements and procedures for obtaining licenses in their respective industries.
- Advised clients on best practices for maintaining compliance post-licensure, helping them avoid potential penalties or revocation of licenses.
- Increased client satisfaction by promptly addressing inquiries and concerns related to their license applications or status updates.
- Supported clients during audits or inspections by regulatory authorities, ensuring proper documentation was readily available.
- Reviewed documentation submitted by clients for accuracy and completeness before submitting license applications to relevant authorities.
- Evaluated potential risks associated with license applications, providing informed recommendations to mitigate such risks.
- Conducted thorough research on relevant laws and regulations to provide accurate guidance for clients seeking licensure.
- Took notes on field examinations and specific case details, updated databases and produced reports outlining results of investigations.
Produce Dept. Coordinator
Wegmans Food Markets
07.2022 - 05.2024
- Managed employees and delegating tasks
- Performed various tasks specializing in promoting sales, ensuring safety and employee development
- Being flexible in multiple departments
- Sales Management
- Attended job seminars to enhance my professional development
Store Coordinator
Wegmans Food Markets
08.2021 - 10.2022
- Managed operations within various departments
- Data Entry
- Provided solutions to customer complaints and employee challenges
- Trained employees
Front End Coordinator
Wegmans Food Markets
01.2022 - 07.2022
- Flexibility within multiple departments and maintaining an easy flow of business
- Managed company sales
- Data Entry
- Utilized personal strengths and strategies to prevent and eliminate common errors
Service Desk Customer Service
Wegmans Food Markets
11.2021 - 01.2022
- Assisted customers with concerns and/or questions on site and over the phone
- Enforced company policies in a professional and friendly manner
- Data Entry
- Theft Prevention Compliance
Self Checkout Attendant
Wegmans Food Markets
01.2019 - 11.2019
- Monitored sales
- Troubleshooting system errors
- Theft Prevention Compliance
Front End Cashier
Wegmans Food Markets
05.2018 - 01.2019
- Collected product sales
- Financial Data Entry
- Provided consistent customer service
- Developed complex problem solving skills
Education
High School Diploma -
Charter High School for Applied Technologies
Buffalo, NY06.2020
Business Management Program Completion -
Bryant and Stratton
Buffalo, NY10.2019
Skills
- Consultations
- Detail Oriented
- Professionalism
- Optimistic
- Self motivated
- Data entry
- Microsoft Word and Excel
- Google Sheets
- Privacy and confidentiality
- Teamwork and collaboration
- CRM Program Experience
- Quick books
- Training
- Appointment Booking
- Database Management
- Effective communication
- Adaptability and flexibility
- Leadership
- Computer Literacy
- Data presentation skills
Timeline
NYS Liquor Licensing Consultant
SLA Solutions
05.2024 - Current
Produce Dept. Coordinator
Wegmans Food Markets
07.2022 - 05.2024
Front End Coordinator
Wegmans Food Markets
01.2022 - 07.2022
Service Desk Customer Service
Wegmans Food Markets
11.2021 - 01.2022
Store Coordinator
Wegmans Food Markets
08.2021 - 10.2022
Self Checkout Attendant
Wegmans Food Markets
01.2019 - 11.2019
Front End Cashier
Wegmans Food Markets
05.2018 - 01.2019
High School Diploma -
Charter High School for Applied Technologies
Business Management Program Completion -
Bryant and Stratton