Jazlynn Rodriguez
Bowling Green,USA
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Instructional Assistant
Bowling Green High School
09.2024 - Current
- Delivered curriculum in both one-on-one lessons and group learning environments.
- Provided support during classes, group lessons, and classroom activities.
- Supported student learning objectives through personalized and small group assistance.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Supported English Language Learners (ELLs) to deliver high-quality education for students learning English.
- Maintained safety and security by overseeing students in recess environments.
Server
Bualo Wild Wings
07.2022 - Current
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Checked guests' identification before serving alcoholic beverages.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Kitchen Staff Member
Griffs Deli
06.2024 - 09.2024
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Server
Cracker Barrel
08.2020 - 11.2022
Salad/ Sandwich Maker
Panera Bread
10.2018 - 08.2020
Education
No Degree - Social Science Teacher Education
Western Kentucky University
Bowling Green, KYSkills
- Guest Engagement
- Professional Appearance
- Calm Demeanor
- Positive and professional
- Highly reliable
- Outgoing Personality
- Customer service expertise
- Conversant in Spanish
- Organizational ability
- Fast Learner
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Instructional Assistant
Bowling Green High School
09.2024 - Current
Kitchen Staff Member
Griffs Deli
06.2024 - 09.2024
Server
Bualo Wild Wings
07.2022 - Current
Server
Cracker Barrel
08.2020 - 11.2022
Salad/ Sandwich Maker
Panera Bread
10.2018 - 08.2020
No Degree - Social Science Teacher Education
Western Kentucky University
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