Jazlynne Young
San Leandro,CA
Summary
Dynamic and detail-oriented Receptionist with proven expertise at Abbott Diabetes Care, excelling in customer relations and office efficiency. Recognized for enhancing visitor experiences and maintaining security protocols. Proficient in data entry and adept at multitasking, ensuring seamless operations while delivering exceptional service and fostering positive client relationships.
Overview
7
7
years of professional experience
Work History
Receptionist/Security Officer
180 Grand
180 Grand Avenue, Oakland, CA 94612
01.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained visitor log for entering and leaving facility for security purposes.
- Helped maintain office security by monitoring visitor access and issuing badges.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
- Contributed to team effectiveness by providing ad-hoc support to various departments during peak periods.
Receptionist
Abbott Diabetes Care
Alameda, CA
07.2019 - 07.2022
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Receptionist
Dow Chemical
Hayward, CA
03.2018 - 04.2019
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Maintained visitor log for entering and leaving facility for security purposes.
Education
No Degree - Hospitality Administration And Management
Chabot College
06-2027
High School Diploma -
San Leandro High School
San Leandro, CA06-2017
Skills
- Verbal and written communication
- Customer/Client relations
- Telephone skills
- Scheduling appointments
- Data inputting
- Mail handling
- Multi-line telephone operation
- Service-oriented mindset
- Security awareness
- Office equipment operations
- Spreadsheet tracking
- Reception desk management
- Meticulous and organized
- Office supply inventory control
- PC proficient
- Professional and polished presentation
- Reliability
- Customer Satisfaction
- Flexibility
- Microsoft Office proficiency
- Computer Literacy
- Proofreading
- Maintain security
Timeline
Receptionist/Security Officer
180 Grand
01.2022 - Current
Receptionist
Abbott Diabetes Care
07.2019 - 07.2022
Receptionist
Dow Chemical
03.2018 - 04.2019
No Degree - Hospitality Administration And Management
Chabot College
High School Diploma -
San Leandro High School