Jazlynn Marcum
Fort Wayne,IN
Summary
Expert in identifying customer needs and building strong relationships. Proven adaptability and dedication to training new staff, enhancing team cohesion and efficiency. Organized and motivated, ready to apply CNA preparation knowledge and management skills in various challenging environments. Aiming for entry-level roles to further develop skills while improving patient satisfaction.
Overview
4
4
years of professional experience
Work History
Shift Manager
Dairy Queen
10.2021 - Current
- Identified needs of customers effectively and promptly.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Ensured all opening and closing duties were completed accurately, according to expectations.
- Enforced company policies, answered coworkers' questions and trained new personnel.
Education
High School Diploma -
New Haven High School
New Haven12-2024
High School Diploma -
East Allen Career Center
New Haven12-2024
Some Associate Degree -
Ivy Tech Community College of Indiana
Fort Wayne, IN12-2024
Skills
- CPR-certified
- Dementia training
- Adaptability and flexibility
- Effective communication within a team
- Empathy and compassionate care
- Willingness to learn
Timeline
Shift Manager
Dairy Queen
10.2021 - Current
High School Diploma -
New Haven High School
High School Diploma -
East Allen Career Center
Some Associate Degree -
Ivy Tech Community College of Indiana
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