Jazman Cate
Summary
Dynamic food and beverage professional with a strong work ethic and proven success at Hilton Garden Inn. Expert in menu development and cost control, enhancing customer satisfaction through attentive service. Skilled in inventory management and safe food handling practices, consistently driving operational efficiency and maintaining high quality standards.
Positive attitude and ability to thrive in fast-paced environments ensure effective collaboration and satisfaction.
Experienced with crafting unique cocktails and creating welcoming bar atmosphere. Utilizes strong leadership skills to manage bar operations and staff effectively. Track record of maintaining high customer satisfaction and operational efficiency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Deli Clerk
Publix
10.2022 - Current
- Assisted customers with deli product selection and inquiries.
- Maintained cleanliness and organization of deli displays and work areas.
- Operated slicing equipment and scales following safety protocols.
- Prepared deli items according to established recipes and presentation standards.
- Learned proper handling techniques for perishable goods to minimize waste.
- Developed knowledge of various meats, cheeses, and condiments to enhance customer experience.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Lead Bartender
Homeplate Bar & Grill
06.2023 - 09.2025
- Supervised bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored junior bartenders in mixology techniques and customer service skills.
- Developed seasonal cocktail menus, enhancing customer experience and driving sales.
- Managed inventory levels, reducing waste through efficient stock control practices.
- Implemented streamlined ordering processes, improving overall service efficiency during peak hours.
- Resolved customer complaints swiftly, maintaining high satisfaction levels and positive reviews.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Collaborated with management to create enticing promotions for special events and holidays, driving increased foot traffic to the establishment.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Food and Beverage Manager
Hilton Garden Inn Hotel
06.2012 - 07.2022
- Oversaw daily operations of food and beverage services, ensuring adherence to quality standards.
- Developed and implemented training programs for staff, enhancing service efficiency and customer satisfaction.
- Managed inventory control processes, optimizing stock levels and reducing waste significantly.
- Collaborated with kitchen staff to create seasonal menus that aligned with customer preferences and trends.
- Analyzed sales data to identify opportunities for revenue growth and improve promotional strategies.
- Led team meetings to communicate goals, performance expectations, and operational updates effectively.
- Implemented cost-saving initiatives that improved profitability while maintaining service excellence.
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
- Coordinated with vendors to secure competitive pricing on ingredients, supplies, and equipment.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
Quality Control Inspector
Amazon
02.2011 - 10.2012
- Inspected products for defects using precision measuring instruments and visual evaluation techniques.
- Conducted thorough quality audits to ensure compliance with industry standards and specifications.
- Collaborated with production teams to implement corrective actions for quality assurance improvements.
- Developed and maintained detailed inspection reports, documenting findings and recommendations.
- Utilized statistical process control methods to monitor product consistency and identify trends.
- Oversaw daily quality control operations, ensuring adherence to regulatory requirements and company policies.
Education
GED -
Chattanooga State Community College
Chattanooga, TN05-2006
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Safe food handling practices
- Food and beverage operations
- Cost control
- Menu development
- Labor management
- Attentive service
- Taking inventory
- POS system proficiency
- Strong communication skills
Certification
- Certified ServSafe Food Handler
- ABC Certified
- CPR
Languages
English
Native or Bilingual
Timeline
Lead Bartender
Homeplate Bar & Grill
06.2023 - 09.2025
Deli Clerk
Publix
10.2022 - Current
Food and Beverage Manager
Hilton Garden Inn Hotel
06.2012 - 07.2022
Quality Control Inspector
Amazon
02.2011 - 10.2012
GED -
Chattanooga State Community College
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