Jazman Thompson

• Provided backend end-user support for healthcare staff through EMR

review, validation, and corrections.

• Resolved patient data discrepancies and missing documentation

across healthcare systems.

• Maintained HIPAA-compliant medical records and authorization

documentation.

• Supported admissions, discharges, and care coordination workflows.

• Prepared audit-ready documentation for compliance and regulatory

reviews.

• Worked fully remote using written communication and system-based

workflows.

• Coordinated patient account setup, verification, and issue resolution

across payer and internal systems.

• Interpreted complex insurance policies and documented requirements

for escalations and appeals.

• Supported high-impact patient cases through accurate documentation

and compliance-driven workflows.

• Reviewed operational and financial documentation for accuracy,

compliance, and internal controls.

• Supported reconciliation, reporting, and audit preparation in regulated

insurance environments.