Knowledgeable administrative professional with expertise in medical records management, coding and data entry. Proven ability to review and document clinical data, ensuring accuracy and compliance. Well-versed in ICD-10, CPT and HCPCS coding systems.
Overview
5
5
years of professional experience
Work History
Lead Registrar
Lower Keys Medical Center
03.2020 - Current
Greeted every guest with personable approach and provided knowledgeable service.
Organized, reviewed, and filed paperwork for secure recordkeeping.
Verified paperwork accuracy and checked for completion prior to processing.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Developed and implemented registration policies, procedures and timelines for smooth administration processes.
Verified patients demographics
Verified patients ins and informed them of any payment that was due at that time
Front Desk Receptionist
Advance Urgent Care
02.2020 - 10.2021
Scheduled, coordinated and confirmed appointments and meetings.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Completed data entry and filing to keep records updated for easy retrieval.
Completed all tasks in compliance with company policies and procedures.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Entered and updated sensitive customer information during check-ins and room changes.
Data Entry Specialist
Vistana Signature Experience
03.2019 - 07.2019
Completed data entry tasks with accuracy and efficiency.
Compiled data and reviewed information for accuracy prior to input.
Reviewed and updated client correspondence files and database information to maintain accurate records.
Maintained files, records and chronologies of entry activities.
Identified data entry errors and reported to necessary departments.
Corrected data entry errors to prevent duplication or data degradation.
Sent completed entries for evaluation and final approval.
Entered numerical data into databases with speed and accuracy using 10-key pad.
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
Behavioral Health Technician/Phlebotomist/EKG Technologist at Lower Keys Medical CenterBehavioral Health Technician/Phlebotomist/EKG Technologist at Lower Keys Medical Center