Jazmein Barrera
Allen
Summary
Personable and organized with deep understanding of therapeutic processes and patient care coordination. Knowledge of treatment planning and patient assessment combined with skills in scheduling and documentation. Committed to creating efficient therapy programs that enhance patient outcomes.
Overview
7
7
years of professional experience
Work History
Therapy Coordinator
Allen Psychiatry
07.2023 - Current
- Trained new employees in office procedures, job descriptions and job expectations
- Ensured compliance with regulatory guidelines by maintaining accurate records of all therapy sessions conducted.
- Facilitated seamless transition from acute care settings to outpatient therapy services by establishing clear communication channels among providers.
- Stressed the importance of teamwork in the office, ensuring that all administrative staff members were encouraged to use their full potential
- Developed a system to track client preferences and recommended services
- Smoothly managed the day-to-day front desk operations for a busy psychiatric office (1 medical doctor, 13 nurses and 10 counselors) including scheduling, managing 3 phone lines and facilitating over 75+ phone calls, voicemails and emails a day with patients, staff and other medical offices
- Warmly welcomed 50-60 patients per shift, assisted 20+ patients per shift connect with their provider via Telehealth, coordinated check-in, collected insurance information and verified insurance benefits via online portals and by phone
- Coordinated a mental health outpatient program & prepared cost estimates
- Provided administrative and clerical support via EHR systems and Google Drive
- Coordinated care with other medical offices and requested/received medical records
- Assisted patients and pharmacies with prescription inquiries
Server
Frisco Diner
11.2019 - 11.2023
- Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information
- Listened to guest needs and responded promptly for personalized service
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
- Kept accurate records of all interactions, including clients names, addresses, phone numbers, credit card information, and product sales
Event Coordinator
S&S Rentals
08.2022 - 08.2023
- Assisted with developing, planning and implementing strategies to promote large- and small-scale events
- Oversaw day-of execution for corporate events and meetings, conferences, auctions and charity events
- Managed events with up to 300 attendees by working in close collaboration with event coordinator, food and beverage manager and executive chef
- Maintained the highest standards of cleanliness and staff conduct
Floor Supervisor
Randy's Steakhouse
11.2017 - 06.2022
- Maintained positive work environments focused on empowering employees and satisfying customers
- Supported successful and profitable store operations by expertly overseeing associates' work
- Helped restaurant management execute daily business and personnel management requirements
- Performed sales analytics and provided recommendations that increased sales
Education
Bachelor of Science - Psychology
University of Texas At Dallas
Richardson, TX05-2026
Skills
- Event planning
- Client relationship development
- Guest relations
- Hospitality and accommodation
- Communication skills
- Time management
- Leadership
Timeline
Therapy Coordinator
Allen Psychiatry
07.2023 - Current
Event Coordinator
S&S Rentals
08.2022 - 08.2023
Server
Frisco Diner
11.2019 - 11.2023
Floor Supervisor
Randy's Steakhouse
11.2017 - 06.2022
Bachelor of Science - Psychology
University of Texas At Dallas
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