Jazmen Arteaga
Moss Point,MS
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Texas Roadhouse. Proven ability to enhance guest engagement and streamline operations, ensuring optimal service quality. Experienced in cash handling and resolving complex issues, consistently contributing to team success and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Server
Texas Roadhouse
02.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Associate
Walmart
10.2023 - 02.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Team Member
Taco Bell
03.2022 - 05.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Associate of Arts - Social Work
Mississippi Gulf Coast Community College
Perkinston, MS05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer Service Skills
- Sales Skills
- Problem-Solving
Accomplishments
Developing strong communication and interpersonal skills by interacting with a diverse range of customers, handling their requests, and resolving any issues that arise.
Collaborating with kitchen staff and other servers to ensure smooth operations during busy shifts, which can enhance your teamwork abilities.
Learning to manage multiple tables and orders efficiently, improving your ability to prioritize tasks and work under pressure.
Gaining experience in upselling menu items and promotions, which can boost your sales skills and contribute to the restaurant's revenue.
Handling customer complaints and finding solutions on the spot, which can enhance your critical thinking and problem-solving abilities.
Gaining experience with cash registers, processing payments, and managing tips, which can improve your financial management skills.
Building a strong work ethic through the demands of a fast-paced environment, which can be valuable in future job opportunities.
Languages
English
Full Professional
Timeline
Server
Texas Roadhouse
02.2024 - Current
Associate
Walmart
10.2023 - 02.2024
Team Member
Taco Bell
03.2022 - 05.2023
Associate of Arts - Social Work
Mississippi Gulf Coast Community College
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