Summary
Overview
Work History
Education
Skills
Timeline
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Jazme'n Burdette

Orlando

Summary

Versatile and creative, I leveraged my strong interpersonal skills and graphic design expertise at Nightshade Lounge to enhance customer experiences, leading to a noticeable increase in per-sale revenues. A self-employed Art Instructor, I inspired students across all grades, fostering a love for art while adapting to diverse learning needs.


Flexible Customer Service Agent with excellent communication and interpersonal skills proven to excel in fast-paced Hospitality environment. Collects and reconciles funds and safely moves vehicles to deliver superior service that encourages guests to return. Proficient in CVPS and performing mathematical equations to post cashier summary reports.

Overview

7
7
years of professional experience

Work History

Private Art Instructor

Self-employeed
08.2022 - Current
  • Documented student work in order to exhibit and celebrate learning process of each child.
  • Inspired students and assisted in developing creativity and self-expression through various art forms and media.
  • Taught classes on painting, collage, and color theory.
  • Developed and implemented engaging art lessons for students in grades kindergarten through 12th.
  • Adapted instruction to meet individual student needs to differentiate instruction to meet students' diverse learning needs and abilities.
  • Fostered love for art and learning to inspire students to pursue passions and interests.
  • Created supportive and inclusive learning environments to foster positive classrooms that support student growth and learning.
  • Sponsored student fine arts clubs, attending club meetings and events.
  • Gained strong leadership skills by managing projects from start to finish.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.

Bartender

Nightshade Lounge
07.2024 - 12.2024
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Served high customer volumes during special events, nights, and weekends.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Mixed unique and interesting cocktails for customers, including bar specials.

Valet Cashier

Towne Park Valet
08.2019 - 07.2023
  • Maintained clean and organized valet booth to showcase pleasant environment for guests and encourage consistent traffic flow.
  • Addressed navigation questions and provided directions to help guests reach destinations quickly.
  • Tracked vehicles and inventory in CVPS to prevent loss or damage.
  • Maintained efficient entrances and exits to manage traffic flow and reduce back-ups.
  • Answered phones, staffed window and operated PBX system concurrently to facilitate excellent service during peak periods.
  • Explained car retrieval procedure to reduce confusion and expedite process.
  • Resolved customer issues and complaints expeditiously to meet customer service quality standards.

Team Member

Universal Orlando Resort
11.2017 - 12.2022
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Trained new team members by relaying information on company procedures and safety requirements.

Cast Member

Walt Disney World Resort
07.2019 - 12.2019
  • Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Monitored guests and enforced rules, maintaining safety for visitors and staff.
  • Constructed displays and easy-to-read signage to help guests navigate attractions area.
  • Built and established positive relationships with patrons, team members and supervisors.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.

Attractions Attendant

SeaWorld Parks & Resorts
02.2019 - 08.2019
  • Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
  • Constructed displays and easy-to-read signage to help guests navigate attractions area.
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Ascertained wants and needs of guests and developed games and attractions to facilitate enjoyment.

Education

Associate of Arts - Fine Arts And Psychology

Valencia College
Orlando, FL
04-2026

Skills

  • Active listening
  • Hospitality and accommodation
  • Customer service
  • Graphic design
  • Strong interpersonal skills
  • ART instruction
  • Supply management
  • Professional appearance
  • Stress tolerance
  • Cash handling expertise
  • Strong work ethic
  • Health codes compliance

Timeline

Bartender

Nightshade Lounge
07.2024 - 12.2024

Private Art Instructor

Self-employeed
08.2022 - Current

Valet Cashier

Towne Park Valet
08.2019 - 07.2023

Cast Member

Walt Disney World Resort
07.2019 - 12.2019

Attractions Attendant

SeaWorld Parks & Resorts
02.2019 - 08.2019

Team Member

Universal Orlando Resort
11.2017 - 12.2022

Associate of Arts - Fine Arts And Psychology

Valencia College

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Jazme'n Burdette