Jazmen Oree
Carlisle,PA
Summary
Adept at elevating customer experiences and enhancing team productivity, I leveraged my multitasking and customer service skills at Levine Enterprise to significantly boost repeat customer rates. My commitment to quality assurance and safe food handling consistently exceeded performance expectations, showcasing my ability to thrive in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Crew Member
Levine Enterprise
06.2021 - Current
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Prepared products following restaurant, health, and safety standards and procedures.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Documented customer orders and conveyed special requests to kitchen staff.
- Replenished serving stations with fresh food and cleaned up spills.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
- Boosted repeat customer rates by providing friendly and engaging service.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Baker's Assistant
Giant
08.2022 - 01.2023
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Washed dishes and sanitized prep area at end of each shift.
- Operated commercial kitchen equipment and tools.
- Decorated baked goods and designed visually appealing displays of finished products.
- Lifted and moved items weighing over Number pounds using proper lifting techniques.
- Complied with health and safety codes to protect staff and customers.
- Managed customer service operations, including taking orders and resolving complaints.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Created appealing displays to showcase products in bakery.
- Maintained accurate inventory of baking supplies and ingredients.
- Operated and maintained bakery equipment, including ovens and mixers.
- Produced consistently high-quality baked goods for customers.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Cleaned and maintained kitchen equipment and oven.
- Packaged finished products for sale.
- Monitored temperatures of ovens, proof boxes and other equipment.
- Followed food safety standards when handling ingredients.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Replenished bakery items in display cases.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Processed customer orders and payment transactions.
- Prepared frostings and other toppings for cakes and pastries.
- Determined baking times for various items.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Managed display cases to verify freshness and attractiveness of products.
Education
N/a - N/a
South Hagerstown High School
Hagerstown, MDSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cleaning
- Attention to detail
- Cleaning and sanitizing
- Safe food handling
- Integrity and honesty
- Safety awareness
- Initiative and Self-motivation
- Basic math
- Verbal and written communication
- Food preparation
- Heavy lifting
- Learning agility
- Store opening and closing
- Safety
- Inventory restocking
- Telephone etiquette
- Cooking
- Positive company representation
- Food running
- Salesmanship
- Willingness to learn
- Workplace safety
- Product knowledge
- Quality assurance
- Sanitizing
- Cleaning and organization
Timeline
Baker's Assistant
Giant
08.2022 - 01.2023
Crew Member
Levine Enterprise
06.2021 - Current
N/a - N/a
South Hagerstown High School