JAZMIN AMADOR MORALES LOPEZ
San Jose,CA
Summary
Committed and reliable with experience in supporting pharmacy operations by managing medication distribution, inventory control, and customer service. Skilled in accurately preparing prescription orders, maintaining patient records, and operating pharmacy software. Demonstrated ability to improve process efficiency and enhance patient satisfaction through attentive service and clear communication.
Overview
7
7
years of professional experience
Work History
Pharmacy Assistant
Santa Clara Valley Medical
San Jose, CA
04.2024 - 09.2024
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Verified accuracy of medication orders and entered data into pharmacy system.
- Answered customer inquiries regarding drug interactions, side effects and dosage instructions.
- Kept up to date on changes in insurance coverage policies related to prescriptions.
- Organized and maintained patient profiles in the computer system.
- Conducted regular checks of drug storage areas to ensure proper temperature control was maintained.
- Received telephone calls from physicians, nurses or other healthcare professionals requesting information about medications or supplies.
Server
Southern Kitchen Cofee Shop
San Jose, United States
09.2017 - 01.2024
- Engaged with customers, conveying a positive and professional attitude
- Reported daily sales accurately using Clover Point Of Sale (POS) on all cash registers resulting in meeting our end of the month goal of $90k every month
- Maintained a strong understanding of company values and customer needs, responding quickly to complex requests in a fast-paced environment
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
Covid-19 Tester
Gentech Laboratories
San Jose, United States
03.2020 - 09.2022
- Demonstrated strong time management/organization skill by coordinating weekly appointments
- Covid testing at the labs and businesses
- Applied interpersonal skills with team to engage with people from varied backgrounds/communities
- Networked with supervisors to meet camp needs for inventory, events, and restocks
- Greeted customers in a friendly and professional manner
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Created reports and documents as requested by the office manager
Receptionist
Rocket Jumper
San Jose, United States
05.2019 - 08.2020
- Assisted customers with locating items and providing product information
- Processed incoming and outgoing mail and packages
- Maintained an organized reception area and ensured all visitors were greeted in a friendly and welcoming manner
- Entered patient data into the practice management system
- Handled cash, credit card, and check payments
- Monitored and maintained office supplies and equipment
Education
Bachelor of Arts - Chicano Studies Health Care
University of California, Davis
Davis06-2025
High School Diploma -
DCP El Primero High School
06.2020
Skills
- Effective Time Management
- Teamwork
- Computer Skills
- Fast Learner
- Ability to Multitask
- Leadership Skills
- Problem Solving
- Decision Making
- Communication Skills
- Ability to Work Under Pressure
- Ability to Work in a Team
- Leadership
- Adaptability
- Customer Service
- Communication
- Microsoft Outlook
- Microsoft Excel
- Management
- Coordinating
- Cash Register
- Sales
- Gmail
- Time Management
- Spanish speaker
- Processing orders
- Verifying orders
- Submitting insurance documents
- Insurance collaboration
- POS System Operation
- Stocking inventory
- Organizing supplies
- Filing documents
- Drug Inventory Control
- Medication Dispensing
- Pharmacy operations
- Supply Management
- HIPAA Compliance
- Insurance Billing
- Regulatory Compliance
- Processing payments
- Ordering and stocking medications
- Labeling prescriptions
Languages
- English
- Spanish
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Pharmacy Assistant
Santa Clara Valley Medical
04.2024 - 09.2024
Covid-19 Tester
Gentech Laboratories
03.2020 - 09.2022
Receptionist
Rocket Jumper
05.2019 - 08.2020
Server
Southern Kitchen Cofee Shop
09.2017 - 01.2024
Bachelor of Arts - Chicano Studies Health Care
University of California, Davis
High School Diploma -
DCP El Primero High School