Jazmin Anahi Pratt
Mesa,USA
Summary
Detail-oriented administrative support and customer service specialist with a background in front desk operations, healthcare, and dining services. Excels in fast-paced environments, delivering organized solutions and effective communication. Builds strong relationships with clients and team members through adaptability and resourcefulness.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CNA / Caregiver | Geriatric and Special Needs Care
A Better Solution In Home Care Inc.
Scottsdale, Arizona
04.2025 - Current
- Monitored and documented patient vital signs and health changes to ensure timely response to any health concerns.
- Documented patient care services by charting in designated areas to maintain accurate and accessible health records.
- Provided emotional support and companionship to clients during visits, enhancing their overall well-being and comfort.
Front Desk Receptionist / Administrative Assistant
A Better Solution In Home Care Inc.
San Diego, CA
10.2022 - 04.2025
- Managed front desk operations, delivering exceptional customer service to enhance client satisfaction.
- Answered phone calls promptly, efficiently directing inquiries to appropriate staff, ensuring smooth communication.
- Processed documents and maintained office supplies, supporting front desk functionality and service delivery.
Server
La Vida Real / Senior Resource Group
Rancho San Diego, California
05.2022 - 10.2022
- Provided exceptional customer service in a fast-paced dining environment.
- Guided guests through menu items and daily specials to enhance dining choices.
- Trained new servers on menu items and service standards.
Education
High School Diploma -
Penn Foster Career School
Scranton, PennsylvaniaSkills
- Guest Services
- Attention to Detail
- Conflict Resolution
- Task Prioritization
- Multitasking
- Fast-Paced Environment
- Food Service
- Independent Work
- Team Collaboration
- Communication skills
- Administrative Support & Front Desk Operations
- Data Entry
- Computer Software Proficiency
- Cash Handling
- Adaptability
Certification
- California Board Certified Nursing Assistant (CNA) Certification
- Basic Life Support (BLS) Certification
- Food Handler Card
Professional References
Lia Smith - Supervisor | A Better Solution In Home Care Inc. | (619) 585-9011 | lsmith@absihc.com
Timeline
CNA / Caregiver | Geriatric and Special Needs Care
A Better Solution In Home Care Inc.
04.2025 - Current
Front Desk Receptionist / Administrative Assistant
A Better Solution In Home Care Inc.
10.2022 - 04.2025
Server
La Vida Real / Senior Resource Group
05.2022 - 10.2022
High School Diploma -
Penn Foster Career School