A position where my extensive experience can contribute to your client satisfaction and your company's success. Team oriented, multi-tasker, hands-on worker who stives for outstanding performance and excellence.
Overview
14
14
years of professional experience
Work History
Warehouse Associate
Kuehne + Nagel
Lewisville, TX
08.2024 - Current
Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Assisted in reducing product damage by properly handling and storing materials.
Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
Maintained clean, orderly work environment free of hazards.
Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Prepared orders for shipment by picking, packing, and labeling merchandise.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Consistently lifted materials weighing as much as 50 pounds.
Warehouse Associate
Exegistics
Dallas, TX
11.2022 - 11.2023
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Conducting regular quality checks and audits of package sorting and handling processes to ensure
compliance with company policies and industry standards.
Physically able to work 8 or more hours a day, standing, walking, bending and lifting to 30 pounds, while
keeping my body in constant motion.
Collaborating with cross-functional teams to identify areas for process improvement, develop corrective
action plans, and monitor progress towards goals.
Maintain detailed records and documentation of QA activities and findings, and reporting results to
management.
Communicating with employees at all levels of the organization to promote a culture of quality and
continuous improvement.
Providing training and coaching to employees on quality standards, procedures and best practices.
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Displayed adaptability by taking on various roles within the warehouse as needed, including receiving & shipping
Manager in Training
My EyeLab
Cedar Hill, TX
01.2019 - 01.2022
Enhanced team performance by implementing effective training strategies and management techniques.
Enhanced supervisory and leadership abilities by working closely with supervisor.
Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
Assist in answering phone calls to schedule appointments, looking for orders, translating for bilingual
patients/customers.
Learning and assisting the work of a patient coordinator
Educate and engage with customers through Doctors recommendations.
Perform task such as replenishment of products such as new frames on the frame board on the sales floor,
inventory, answering phone lines, filing paperwork, and maintaining a clean environment.
Sales Associate
Cricket Wireless
Grand Prairie, TX
10.2018 - 01.2019
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Collaborated with team members to meet and exceed monthly sales targets consistently.
Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Opening and closing store/cash register
Manage schedules
Assist new or existing customers with wireless service agreements and upgrades.
Trained new employees in sales techniques and store procedures, improving team effectiveness.
Senior Guest Advisor
GameStop
Dallas, TX
11.2016 - 11.2017
Collaborated with other departments to ensure seamless communication and timely resolution of guest issues.
Conducted regular audits of front desk operations, identifying areas for improvement and implementing necessary changes effectively.
Implemented new training programs for Guest Advisors, leading to increased staff knowledge and higher guest satisfaction ratings.
Mentored junior team members, fostering professional growth and improved performance across the department.
Enhanced guest loyalty program participation through targeted outreach strategies and personalized incentives.