Summary
Overview
Work History
Education
Skills
Timeline
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Jazmin Benitez

Elgin

Summary

Dynamic Customer Support Specialist with a proven track record at Walmart, excelling in customer service and active listening. Recognized for resolving complex issues efficiently, enhancing customer satisfaction. Bilingual and highly dependable, with strong data entry skills and a commitment to personal growth, consistently meeting deadlines and exceeding expectations.

Overview

1
1
year of professional experience

Work History

Customer Support Specialist

Walmart
11.2023 - Current


  • Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
  • Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
  • Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.

Internship Student

Austin Public Health
02.2024 - 05.2024
  • Developed professional skills through hands-on experiences, including time management and effective communication.
  • Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
  • Sorted, organized, and maintained files.
  • Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.

Education

General Studies In Health Sciences - Radiology Technician

Austin Community College
Austin, TX

High School Diploma -

Northeast Early College High School
Austin, TX
05.2024

Skills

  • Customer service
  • Active listening
  • Data entry
  • Call center experience
  • Computer proficiency
  • Payment processing
  • Fast learner
  • Highly dependable

Timeline

Internship Student

Austin Public Health
02.2024 - 05.2024

Customer Support Specialist

Walmart
11.2023 - Current

General Studies In Health Sciences - Radiology Technician

Austin Community College

High School Diploma -

Northeast Early College High School

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