Jazmin Berroa Martinez
Brooklyn,NY
Summary
People-oriented and safety-minded professional with experience providing memorable customer service for passengers on domestic and international flights. Eager to offer conflict management skills and keen attention to detail to enhance service and safety on all future Delta flights.
Overview
6
6
years of professional experience
Work History
Uber Delivery Driver
Uber Eats
Queens, NY
01.2024 - Current
- Engage with different customers making sure their product reaches its destination safely.
- Provide excellent customer service and respond to customers inquiries and requests.
Flight Attendant
JetBlue Airways
NY
05.2022 - 01.2024
- Provided high level customer service and assured passenger’s on cabin safety.
- Showcased the use of safety equipment and procedures and enforced all safety regulations.
- Conducted pre-flight briefing and pre-flight checks
- Complied with all food safety standards while delivering food and beverages to customers.
Flight Attendant
Gojet Airlines
Newark, NJ
10.2021 - 04.2022
- Provided high level customer service and assured passenger’s on cabin safety.
- Showcased the use of safety equipment and procedures and enforced all safety regulations.
- Conducted pre-flight briefing and pre-flight checks
- Complied with all food safety standards while delivering food and beverages to customers.
Crew member
Dos Toros Taqueria
NY
11.2018 - 03.2020
- Responsible for assisting the front line, kitchen, dish and dining area
- Maintain a clean work environment
- Occasionally manage the store when the manager is absent.
Crew member/ Helper
Young At Heart
Brooklyn, NY
02.2019 - 05.2019
- Socializing with the elderly
- Assisted members with events and daily activities such as scheduling doctors appointments.
Helper
Brooklyn Community Housing
Booklyn, NY
06.2018 - 09.2018
- Tutored adults with mental health issues, specifically with developmental delays, and adults on the Autism spectrum disorder
- Specialized in basic math and reading
- Assisted adults, as well as the homeless, in everyday living activities such as interaction skills and financial education.
Education
Graduate -
The Airline Academy
Ormond Beach, FLGraduate -
Williamsburg Charter High School
08.2019
Skills
- Fluent in Spanish
References
- Jennifer Simso, Student services Manager, jsimso@theairlineacademy.com, 1-800-798-0202, The Airline Academy
- Roberto Garcia, General Manager, Robertog@dostoros.com, 1-347-279-8243, Dos Toros Taqueria
Languages
Spanish
Native or Bilingual
Timeline
Uber Delivery Driver
Uber Eats
01.2024 - Current
Flight Attendant
JetBlue Airways
05.2022 - 01.2024
Flight Attendant
Gojet Airlines
10.2021 - 04.2022
Crew member/ Helper
Young At Heart
02.2019 - 05.2019
Crew member
Dos Toros Taqueria
11.2018 - 03.2020
Helper
Brooklyn Community Housing
06.2018 - 09.2018
Graduate -
The Airline Academy
Graduate -
Williamsburg Charter High School