Jazmin Bonilla
Los Angeles,CA
Summary
Experienced hospitality professional with 5+ years in luxury hotel management, fine dining, and event operations. Skilled in improving efficiency, leading teams, enhancing guest experiences, and driving revenue. Thrives in fast-paced environments, exceeding performance goals under pressure.
Overview
4
4
years of professional experience
Work History
Server/Cook
Instawork
Los Angeles, California
09.2021 - Current
- Worked at top venues, including Wolfgang Puck, Omni Hotels, Hilton La Jolla, SoFi Stadium, Crypto.com Arena, and Anaheim Convention Center.
- Adapted quickly to new environments, collaborating with diverse teams to maintain efficiency during staff shortages.Managed high-volume orders with accuracy during peak hours, optimizing workflow and enhancing guest satisfaction.
Disney College Program Intern
Disney Worldwide Services, Inc.
Orlando, Florida
06.2023 - 01.2024
- Gained experience opening/closing kiosks, serving food and drinks, and interacting with guests and management.
- Assisted as barback, delivering kegs, alcohol, and supplies to ensure smooth operations. Memorized drink and dish options for accurate recommendations and guest safety, including allergen identification.
Supervisor
Hollywood park Casino
Inglewood, California
10.2021 - 02.2022
- Supervised five food outlets and two bars, optimizing service for events with 500+ guests.
- Trained staff on POS systems, guest etiquette, and beverage preparation.
- Managed scheduling, closing procedures, and staff accountability to ensure seamless operations.
Intern/Server
The Ritz-Carlton Hotel Company
Laguna Niguel, California
06.2021 - 09.2021
- Managed in-room dining for 396 rooms and expanded service to the outdoor pool, catering to 30+ guests while upholding luxury standards.
- Gained barista experience at Lavazza, handling opening/closing, beverage preparation, and inventory management
- Adapted to various roles at Raya restaurant, including host, food runner, and server assistant, ensuring smooth operations.
Education
Master of Science - Hospitality Management
California State Polytechnic University, Pomona
Pomona, CA12-2025
Skills
- Luxury Hospitality & Fine Dining Service
- Event Coordination & High-Volume Operations
- Staff Training & Leadership
- Food & Beverage Pairing (Champagne, Wines, Cocktails)
- POS Systems & Inventory Management
Timeline
Disney College Program Intern
Disney Worldwide Services, Inc.
06.2023 - 01.2024
Supervisor
Hollywood park Casino
10.2021 - 02.2022
Server/Cook
Instawork
09.2021 - Current
Intern/Server
The Ritz-Carlton Hotel Company
06.2021 - 09.2021
Master of Science - Hospitality Management
California State Polytechnic University, Pomona
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