JAZMIN BUSTAMANTE
Orlando,FL
Overview
11
11
years of professional experience
Work History
Buyer
Harry Warren Inc
Orlando, FL
03.2024 - Current
- Developed a comprehensive system that provides visibility for stock orders, drop ships, warranties and RMA’s.
- Accountable for reviewing and processing all RMA’s & warranties.
- Responsible for generating and overseeing stock orders and drop ships across four business locations.
- Collaborated with accounting and logistics to ensure the accurate receipts of all drop ships and purchase orders.
- Managed company transfers across four business locations to ensure stock and customer demands are met.
- Liable for updating part numbers in system and pricing adjustments.
- Proficient in Sage/Peachtree accounting systems.
- Successfully met SLA targets in areas such as purchase orders, drop shipments, receipt of goods, resolving invoice discrepancies, and maintaining stock levels.
Buyer/Procurement
Embraer Executive Jets
Melbourne, FL
08.2019 - 08.2023
- Illustrated proficiency as a Buyer/Procurement specialist over a four year tenure, while maintaining a consistent record of annual performance ratings surpassing 90%.
- Consistently exceeded all KPI targets with over 95% achievement, excelling in areas such as purchase order completion and follow-ups, requisition conversion, resolution of invoice and accounting discrepancies, logistics management, RMA processing, non-conforming materials management, and behavioral performance.
- Played a key role in the development of Embraer's Executive and Commercial jet programs, including the Phenom 100, Phenom 300, Praetor 500, and Praetor 600, as well as Commercial jets such as the E175, E190and E195.
- Managed high-profile accounts that range up to $600,000 per order.
- Oversaw the management of two commodity subjects: Fasteners and all interior plastics utilized in commercial and executive seating.
- Skilled in plastic mold injection, custom mold injection, lightweight thermoformed plastic processes, and 3D printing, with knowledge of flammability testing.
- Ensured that all purchased materials complied with rigorous FAA regulations and met AS9001 quality certification standards, including the provision of necessary COC paperwork to align with materials.
- Managed materials that did not meet specifications through the RMA process, including making decisions on whether to rework the material or declare it obsolete. These decisions were based on cost considerations, structural analysis, and the feasibility of achieving a quick turnaround time.
- Responsible for managing all aspects of Drawing Change Notice (DCN) processes from initiation to completion. This includes notifying vendors of the DCN, coordinating meetings with both parties to discuss tooling changes, and approving the First Article Inspection (FAI) to ensure full lot production aligns with specifications.
- Expedited or postponed materials based on business requirements, while also updating purchase orders to accurately reflect any changes.
- Worked side by side with various functional groups such as our engineering, logistics, accounting, planning and quality department, to ensure all business needs were met daily.
- Vendor bids are evaluated based on factors such as quantity, price ranges, reliability, and optimal lead times.
Executive Administrative Assistant
Embraer Executive Jets
Melbourne, FL
01.2017 - 08.2019
- Serve as a point of contact for the CEO between the executives and internal/external clients.
- Maintain the CEO's schedule, including day-to-day and long-term management of meetings, projects, and priorities.
- Produce reports, briefs, and assist with other documentations.
- Undertake the task of receiving calls, taking messages, and routing correspondences appropriately.
- Liable for managing petty cash by ensuring cash is used adequately, replenishing funds and producing financial reports.
- Responsible for opening, sorting and distributing incoming faxes, emails, and other correspondences.
- Act as a form of security by maintaining access to facility cameras, verify whose visiting in order approve or deny facility access and provide clearances to appropriate parties.
- Greet clients, vendors and guest and determine purpose of visit.
- Monitor & replenish office supplies.
- Approve, schedule and prepare meetings with internal and external parties. Also assist with corporate events.
Customer Service Representative
Radial
Melbourne, FL
12.2013 - 12.2016
- Ensured customers service satisfaction by providing world-class customer service through a variety of mediums including Live chat,email, and phone.
- Exceeded sales goals by combining up/cross-selling techniques with my intimate product and brand knowledge.
- Proficient in multitude software programs such as Microsoft Word,Avaya, Moxie, JDA, Open Span, and Salesforce.
- Met and all contacts per hour while simultaneously achieving customer service ratings over 90%.
- Regularly provided excellent customer service to three or more customers concurrently.
- Addressed any customer questions or concerns of store brand and products.
Skills
- ERP & MRP skills through M1 and SAP
- Proficient in Excel, Microsoft Word, Teams, Zoom, Adobe & Sage
- Ability to work through strict guidelines under FAA regulations
- Leadership skills- ability to lead through effective decision making, fine problem solving & staying proactive
- Communication skills - exhibits strong written and verbal communication
- Adaptability- ability to master new skills and concepts quickly Willing to explore and manage new roles
- Solid understanding of ethical practices and applies it
- 60 WPM Typist & computer Savvy
- Exhibits strong organizational skills & embraces the value of structure
- Ability to read aerospace blueprints
Objective
An accomplished buyer of 5 years. Specialized in a manufacturing background, ensuring products meet precise specifications and comply with strict FAA regulations. Eager to expand my knowledge in the supply chain while demonstrating my ability to excel across all areas.
Education
Cypress Creek High School
Timeline
Buyer
Harry Warren Inc
03.2024 - Current
Buyer/Procurement
Embraer Executive Jets
08.2019 - 08.2023
Executive Administrative Assistant
Embraer Executive Jets
01.2017 - 08.2019
Customer Service Representative
Radial
12.2013 - 12.2016