Jazmin Byers
Grandview,Missouri
Summary
High school student who will graduate in May 2024 with career aspiration of a Marine Mammal veterinarian. Currently working 2 jobs where I dedicated Guest Service Associate committed to maintaining customer satisfaction and contributing to company's success. Obtain an outgoing and polite professional possessing strong problem-solving and conflict resolution abilities paired with proficiency in Communication. Offering and providing exemplary animal education facts such as explaining their purpose and the importance of conservation. While I also volunteer at as many facilities and businesses as possible for me.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Educator
Sea Life Aquarium
02.2024 - Current
- Educate guests on our animals and their well being
- Educate guest on conservation and why conservation is important
- Educate guest on the businesses purpose
- Answer inquires about our animals.
Guest Services Associate
Kansas City Zoo & Aquarium
06.2022 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Accepted payments and answered guest questions.
- Interacted with customer service team to deliver consistent, exceptional service to all guests.
- Engaged guests entering facility and offered to assistance with wayfinding.
- Inventory Stocking and made sales
- Operating Rides
- Enhanced guest satisfaction by promptly addressing inquiries and offering personalized recommendations.
Education
In High School -
Grandview Sr. High School
Grandview, MO05.2024
Skills
- Skilled Communication
- Cash Handling
- System Updates
- Concierge Services
- Reliability
- Resilience
- Leadership
- Teamwork
- Problem-solving
- Punctuality
- Academic goals
- Conflict Resolution
- Creative Instruction Style
- Professionalism
- Adaptability
- Problem-solving abilities
- Multitasking Abilities
- Decision-Making
- Goal Setting
Accomplishments
- Received an Outstanding award for a solo at Solo & Ensemble Contest
- Section Leader In Marching Band
- First chair Tenor Saxophone in Symphonic, Jazz Orchestra, and Jazz Combo Bands.
- Internship at sixteen
Certification
- National Society For High School Scholars
- National Honor Society
- Honor Role seven years straight
Volunteer Experience
- Wayside Waifs No Kill Animal Shelter- Dog Socializer (September 2022-Present)
- Christian Charity Church Pantry- (June 2018-Present)
- Harvesters Food Pantry- (August 2020-Present)
- Faulkner's Ranch- (September 2022-May 2023)
- American Royal Shows- (September 2022-May 2023)
- KC Scraps- (October 2021-May 2023)
Timeline
Educator
Sea Life Aquarium
02.2024 - Current
Guest Services Associate
Kansas City Zoo & Aquarium
06.2022 - Current
In High School -
Grandview Sr. High School
- National Society For High School Scholars
- National Honor Society
- Honor Role seven years straight
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