Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jazmin Castaneda

Lake Havasu City,AZ

Summary

Dedicated and adaptable professional with experience in healthcare and customer-focused leadership roles. Proven ability to thrive in fast-paced environments, with a background as a Certified Medical Assistant in primary care and as an Assistant Manager in high-volume retail settings like Starbucks and Burger King. Skilled in patient care, team supervision, operations management, and customer service. Known for strong communication, problem-solving, and multitasking abilities, with a consistent track record of supporting organizational goals and delivering high-quality service.

Overview

11
11
years of professional experience

Work History

Certified Medical Assistant

Lakeside Health
Lake Havasu City
07.2021 - Current
  • Roomed patients, recorded vital signs, and documented medical histories in the electronic health record (EHR).
  • Assisted providers with physical exams, minor procedures, wound care and routine patient care.
  • Administered injections, immunizations, and performed point-of-care testing (e.g., glucose, strep, urinalysis).
  • Coordinated prescription refills, prior authorizations, and referrals to specialists.
  • Educated patients on medications, treatment plans, and chronic disease management.
  • Maintained accurate medical records, ensured HIPAA compliance, and managed supply inventory.
  • Provided administrative support including appointment scheduling, patient follow-up, and triaging phone calls.

Barista Trainee and Assistant Manger

Starbucks
Lake Havasu City, AZ
03.2018 - 07.2021
  • Assisted in daily store operations including opening/closing, cash handling, and shift supervision
  • Trained in Starbucks leadership practices, inventory control, and labor management during trainee period
  • Coached and developed baristas to deliver high-quality customer service and beverage standards
  • Monitored performance and provided feedback to drive team engagement and efficiency
  • Maintained compliance with all food safety and cleanliness standards
  • Supported store manager in achieving sales goals, managing product ordering, and optimizing labor costs
  • Handled customer concerns professionally to ensure satisfaction and brand loyalty

Assistant Manager

Burger King
Lake Havasu City
02.2014 - 06.2017
  • Supervised daily operations, including food preparation, customer service, and staff scheduling.
  • Trained and managed team members to ensure high performance and adherence to company standards.
  • Handled inventory management, supply ordering, and waste reduction strategies.
    Assisted in resolving customer complaints to maintain satisfaction and loyalty.
  • Ensured compliance with health, safety, and sanitation regulations.
  • Supported the General Manager in achieving sales targets, and controlling labor costs.

Education

GED -

Mohave Community College
Lake Havasu City, AZ
09-2021

Currently Doing Prerequisites For Nursing School.

Mohave Community College
Lake Havasu City, AZ

Skills

  • Balanced multiple responsibilities in high-pressure roles
  • Quickly adapted to new systems, workflows, and job functions
  • Thrived in both customer-facing and clinical roles with professionalism
  • Bilingual (fluent English and Spanish)

Timeline

Certified Medical Assistant

Lakeside Health
07.2021 - Current

Barista Trainee and Assistant Manger

Starbucks
03.2018 - 07.2021

Assistant Manager

Burger King
02.2014 - 06.2017

GED -

Mohave Community College

Currently Doing Prerequisites For Nursing School.

Mohave Community College

Similar Profiles

CREATE PROFILE