Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jazmin Davis

Fayetteville,NC

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

District Manager

Diversified Maintenance
06.2020 - Current
  • Supervised over 100 locations to enforce high-quality standards of operation.
  • Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Coordinated with other district managers to actualize performance improvement strategies.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance data.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.

Shift Supervisor

Diversified Maintenance
01.2014 - 12.2017
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Attended meetings and in-service training sessions as required.
  • Performed all duties necessary in instances of staff shortages.
  • Assign duties to staff and regularly inspected their work to ensure that established standards were met.

Contract Manager

RITE Way Services
10.2013 - 01.2014
  • Educated clients on new products or services to increase customer engagement with brand.
  • Evaluated client needs and developed tailored solutions to increase positive customer ratings.
  • Coordinated with internal teams to facilitate prompt delivery of client projects.
  • Monitored and analyzed customer feedback to identify opportunities for improvement.
  • Established and monitored a plan for the facility in accordance with the service level agreements.
  • Managed delivery of inventory and consumables to site.
  • Supervised and performed a variety of different tasks and duties.

Education

Associate of Arts - Business Administration

Martin Community College
Williamston, NC
05.2013

Skills

  • Critical thinking skills
  • Supervisory/Leadership skills
  • Excellent time management skills
  • Excellent customer service skills
  • Microsoft office proficiency
  • Strong communication skills

Certification

  • CNP - Certified Notary Public

Timeline

District Manager

Diversified Maintenance
06.2020 - Current

Shift Supervisor

Diversified Maintenance
01.2014 - 12.2017

Contract Manager

RITE Way Services
10.2013 - 01.2014

Associate of Arts - Business Administration

Martin Community College

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Jazmin Davis