Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jazmin Delgado

Rahway

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

UnitClerk/Medical Records/Central Supply Coordinator

Adroit Care Rehab & Nursing Center
12.2011 - 08.2024
  • Answered unit calls, Scheduled all unit Transports/rescheduled and took messages for healthcare staff to maximize team productivity.
  • Maintained a visual on resident in day room as well as assisted them with daily phone calls and other needs.
  • Answered multi-line telephone system, provided information, and directed calls when coverage needed for front desk.
  • Placed new supply orders, managed inventory, unloaded pallets and restocked all units throughout the building.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Prepared admissions charts, scanned records and obtained records for insurance purposes, lawyers or patient if & when necessary.
  • Assist with daily room changes for patients and room readiness for all new admissions.

PATIENT SERVICE REPRESENTATIVE

Jersey Behavioral Care
10.2022 - 10.2023
  • Checked in/Check out patient's,
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
  • Assisted patients in filling out check-in and payment paperwork.
  • Entered patient demographic and insurance data into electronic medical record system.
  • Answered phones, return messages to schedule/reschedule appointments.
  • Received payments and recorded receipts.
  • Organized documents, maintained cleanliness in reception area.

CHILD CARE

Self Employed
09.2021 - 10.2022
  • Promoted security and trust in children.
  • Performed child care duties such as feeding, changing, nap time and assist medication if needed.
  • Assisted with developmental activities.
  • Educated children, observed and reported activities.
  • Assisted with homework reading, writing, counting etc..
  • Experienced with special needs children.

PATIENT SERVICE REP

RWJBH Orthopedics
05.2021 - 08.2021
  • Obtained and validated identifications.
  • Coordinated intake documentation.
  • Set up appointments/reschedule.
  • Oversaw front desk operations.
  • Answered calls, assisted with co-pay collection, maintained cleanliness.

CALL CENTER REPRESENTATIVE

Care Station Medical Group
10.2019 - 04.2020
  • Acknowledged inbound/outbound calls through multi-phone line.
  • Scheduled appointments for all locations and departments.
  • Managed multiple computer systems at once.
  • Collected and distributed mail.
  • Acquired insurance approvals, reconciled co-payment charges, transmitted medical records.

PATIENT SERVICE REPRESENTATIVE

Riverside Medical Group
12.2017 - 06.2019
  • Greeted all patient in friendly/caring manner.
  • Handled customer service inquiries in person, via telephone and through email.
  • Facilitated patient registration by accurately entering demographic and insurance information into electronic health record systems.
  • Took copayments and compiled daily financial records.
  • Balanced deposits and credit card payments each day.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.

CASHIER

Honda Parts/Service
12.2016 - 12.2017
  • Processed transactions, counted cash drawers, handled returns, assisted customers, restocked merchandise, reconciled bank deposits.

UNIT SECRETARY

Trinitas Reginal Medical Center
11.2015 - 09.2016
  • Scheduled/Rescheduled all appointments and Assist in creating Doctors orders.
  • Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
  • Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
  • Managed inventory levels of office supplies, ensuring adequate stock was available at all times for efficient unit operations.
  • Scheduled appointments and maintained department master calendar to facilitate efficient patient flow.
  • Enhanced patient care by efficiently managing medical records and promptly scheduling appointments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

EKG TECHNICIAN

Trinitas Regional Medical Center
11.2014 - 09.2015
  • Conducted EKGs and stress tests, explained procedures to patients, managed patient reports, transmitted ER results.

Education

High School Diploma -

Hillside High School
Hillside, NJ

Skills

  • Insurance Verification (Medicaid, Oxford, Navinet, Evicore, Phreesia)
  • Cross-Training
  • Multitasking
  • HIPAA
  • Active Listening
  • Patient

Timeline

PATIENT SERVICE REPRESENTATIVE

Jersey Behavioral Care
10.2022 - 10.2023

CHILD CARE

Self Employed
09.2021 - 10.2022

PATIENT SERVICE REP

RWJBH Orthopedics
05.2021 - 08.2021

CALL CENTER REPRESENTATIVE

Care Station Medical Group
10.2019 - 04.2020

PATIENT SERVICE REPRESENTATIVE

Riverside Medical Group
12.2017 - 06.2019

CASHIER

Honda Parts/Service
12.2016 - 12.2017

UNIT SECRETARY

Trinitas Reginal Medical Center
11.2015 - 09.2016

EKG TECHNICIAN

Trinitas Regional Medical Center
11.2014 - 09.2015

UnitClerk/Medical Records/Central Supply Coordinator

Adroit Care Rehab & Nursing Center
12.2011 - 08.2024

High School Diploma -

Hillside High School

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Jazmin Delgado