Jazmin Delgado
Rahway
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
UnitClerk/Medical Records/Central Supply Coordinator
Adroit Care Rehab & Nursing Center
12.2011 - 08.2024
- Answered unit calls, Scheduled all unit Transports/rescheduled and took messages for healthcare staff to maximize team productivity.
- Maintained a visual on resident in day room as well as assisted them with daily phone calls and other needs.
- Answered multi-line telephone system, provided information, and directed calls when coverage needed for front desk.
- Placed new supply orders, managed inventory, unloaded pallets and restocked all units throughout the building.
- Performed various administrative tasks by filing, copying and faxing documents.
- Prepared admissions charts, scanned records and obtained records for insurance purposes, lawyers or patient if & when necessary.
- Assist with daily room changes for patients and room readiness for all new admissions.
PATIENT SERVICE REPRESENTATIVE
Jersey Behavioral Care
10.2022 - 10.2023
- Checked in/Check out patient's,
- Filed and maintained patient records in accordance with HIPAA regulations.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
- Assisted patients in filling out check-in and payment paperwork.
- Entered patient demographic and insurance data into electronic medical record system.
- Answered phones, return messages to schedule/reschedule appointments.
- Received payments and recorded receipts.
- Organized documents, maintained cleanliness in reception area.
CHILD CARE
Self Employed
09.2021 - 10.2022
- Promoted security and trust in children.
- Performed child care duties such as feeding, changing, nap time and assist medication if needed.
- Assisted with developmental activities.
- Educated children, observed and reported activities.
- Assisted with homework reading, writing, counting etc..
- Experienced with special needs children.
PATIENT SERVICE REP
RWJBH Orthopedics
05.2021 - 08.2021
- Obtained and validated identifications.
- Coordinated intake documentation.
- Set up appointments/reschedule.
- Oversaw front desk operations.
- Answered calls, assisted with co-pay collection, maintained cleanliness.
CALL CENTER REPRESENTATIVE
Care Station Medical Group
10.2019 - 04.2020
- Acknowledged inbound/outbound calls through multi-phone line.
- Scheduled appointments for all locations and departments.
- Managed multiple computer systems at once.
- Collected and distributed mail.
- Acquired insurance approvals, reconciled co-payment charges, transmitted medical records.
PATIENT SERVICE REPRESENTATIVE
Riverside Medical Group
12.2017 - 06.2019
- Greeted all patient in friendly/caring manner.
- Handled customer service inquiries in person, via telephone and through email.
- Facilitated patient registration by accurately entering demographic and insurance information into electronic health record systems.
- Took copayments and compiled daily financial records.
- Balanced deposits and credit card payments each day.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
CASHIER
Honda Parts/Service
12.2016 - 12.2017
- Processed transactions, counted cash drawers, handled returns, assisted customers, restocked merchandise, reconciled bank deposits.
UNIT SECRETARY
Trinitas Reginal Medical Center
11.2015 - 09.2016
- Scheduled/Rescheduled all appointments and Assist in creating Doctors orders.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Managed inventory levels of office supplies, ensuring adequate stock was available at all times for efficient unit operations.
- Scheduled appointments and maintained department master calendar to facilitate efficient patient flow.
- Enhanced patient care by efficiently managing medical records and promptly scheduling appointments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
EKG TECHNICIAN
Trinitas Regional Medical Center
11.2014 - 09.2015
- Conducted EKGs and stress tests, explained procedures to patients, managed patient reports, transmitted ER results.
Education
High School Diploma -
Hillside High School
Hillside, NJSkills
- Insurance Verification (Medicaid, Oxford, Navinet, Evicore, Phreesia)
- Cross-Training
- Multitasking
- HIPAA
- Active Listening
- Patient
Timeline
PATIENT SERVICE REPRESENTATIVE
Jersey Behavioral Care
10.2022 - 10.2023
CHILD CARE
Self Employed
09.2021 - 10.2022
PATIENT SERVICE REP
RWJBH Orthopedics
05.2021 - 08.2021
CALL CENTER REPRESENTATIVE
Care Station Medical Group
10.2019 - 04.2020
PATIENT SERVICE REPRESENTATIVE
Riverside Medical Group
12.2017 - 06.2019
CASHIER
Honda Parts/Service
12.2016 - 12.2017
UNIT SECRETARY
Trinitas Reginal Medical Center
11.2015 - 09.2016
EKG TECHNICIAN
Trinitas Regional Medical Center
11.2014 - 09.2015
UnitClerk/Medical Records/Central Supply Coordinator
Adroit Care Rehab & Nursing Center
12.2011 - 08.2024
High School Diploma -
Hillside High School