Jazmin Del Rio
Summary
I am a fully committed, knowledgeable and confident worker, who utilizes the necessary skills and experience to meet the demands of the job. A detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Voter Machine Technician/ EMS Backup Supervisor
Board Of Elections In The City Of New York
01.2021 - Current
- Contributed to a safer work environment by implementing proper lockout/tagout procedures during maintenance tasks.
- Dismantled machinery to access, remove, and replace worn components and keep production within optimal tolerances.
- Improved machine efficiency by conducting routine maintenance and troubleshooting issues.
- Maintained detailed records of all machine repairs and parts replacements, ensuring accurate tracking of inventory.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Organized, sorted, and checked input data against original documents.
- Verified accuracy of data entered into system to produce error-free reports.
- Played a key role in successful facility audits by maintaining immaculate workspaces and documentation, reflecting a high level of professionalism and organization.
- Completed data entry tasks with accuracy and efficiency.
- Ensured accurate election results by implementing rigorous quality control measures throughout the ballot counting process.
Administrative Assistant
Board Of Elections In The City Of New York
08.2020 - 01.2021
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Oversaw the efficient management of voter databases, ensuring accurate recordkeeping and easy access to information for authorized personnel.
- Responded promptly to public inquiries regarding voting procedures, eligibility requirements, and other election-related matters.
Captain's Assistant
The Modern
01.2020 - 03.2020
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Assisted in inventory management by restocking supplies as needed or reporting low stock levels to supervisors.
- Adhered to safety and sanitation guidelines while handling food items or cleaning tasks to promote a healthy environment for guests.
- Enhanced customer satisfaction by providing timely and attentive service to guests.
- Greeted all guests warmly upon arrival, setting a positive tone for their dining experience from the start.
- Assisted servers in managing multiple tables efficiently, ensuring prompt delivery of orders.
- Participated in ongoing training sessions and workshops to improve knowledge, skills, and overall job performance as an Assistant Server.
- Utilized strong communication skills to relay important information between servers, kitchen staff, and management.
- Demonstrated knowledge of menu offerings, making recommendations based on guest preferences and dietary restrictions.
- Collaborated with kitchen staff to ensure accurate order preparation, addressing any special requests from guests.
- Coordinated with event planners during private dining events, facilitating smooth execution of all service aspects.
- Anticipated guest needs by refilling beverages before they were empty and offering additional items at appropriate times.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
Captain's Assistant
Benno Restaurant
10.2018 - 01.2020
- Greeted guests in with friendliness and professionalism.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Recipe Development
Dirty French
05.2018 - 10.2018
- Participated in recipe development by providing feedback and suggestions on new menu ideas, improving overall taste and presentation.
- Expanded culinary offerings by integrating diverse cultural influences.
- Maintained high standards of food quality by closely monitoring kitchen operations and collaborating with the head chef.
- Increased hotel guest satisfaction rates with menu offerings by incorporating feedback from monthly meetings into the development processes.
Pastry Cook
375 Food, Major Food Group
03.2017 - 05.2018
- Worked service for The Grill/The Pool, Dinner and Lunch, Production of things needed for service and parties for The Grill, The Pool, Lobster Club
- Balanced multiple tasks simultaneously while consistently meeting deadlines during high volume periods.
- Managed inventory levels and placed orders for ingredients, maintaining sufficient stock levels while minimizing waste.
- Scaled out and mixed ingredients according to recipes and procedures.
- Maintained cleanliness and proper food safety standards, ensuring a safe working environment for all staff members.
- Demonstrated attention to detail in crafting intricate pastry designs, resulting in excellent presentation and visual appeal for customers.
- Adapted quickly to new techniques and equipment, increasing overall productivity within the kitchen team.
- Created new dessert items for seasonal and special events.
Pastry Chef De Partie
Per Se
09.2016 - 02.2017
- Provided support in all areas of the kitchen as needed, demonstrating versatility and adaptability under pressure.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Demonstrated strong multitasking abilities, managing multiple stations during busy service periods.
- Maintained well-organized mise en place to keep work consistent.
- Rotated stock to use items before expiration date.
- Reduced food waste by carefully monitoring inventory levels and adjusting orders accordingly.
- Earned recognition from supervisors for consistently going above and beyond expectations.
- Enhanced customer satisfaction by creating visually appealing and delicious pastries.
Pastry Sous Chef
Colicchio & Sons
09.2015 - 09.2016
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
- Supported catering services by preparing large quantities of desserts while adhering to strict quality standards.
- Ensured compliance with health regulations by maintaining a clean, organized, and sanitary workspace at all times.
- Maintained high-quality standards by conducting regular quality checks on ingredients, storage conditions, and finished products.
- Produced allergy-friendly gluten-, dairy- and egg-free variations of classic recipes.
- Personalized creations for holidays, weddings, graduations, and personal events.
Pastry Chef De Partie
Bouley Restaurant
01.2015 - 09.2015
- Maintained cleanliness and proper food safety standards, ensuring a safe working environment for all staff members.
- Demonstrated attention to detail in crafting intricate pastry designs, resulting in excellent presentation and visual appeal for customers.
- Prepared wide variety of goods such as cakes, cookies and tarts by following traditional and modern recipes.
- Adapted quickly to new techniques and equipment, increasing overall productivity within the kitchen team.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
Education
Grand Diploma in Professional Pastry Arts -
International Culinary Center
05.2015
Business Management Major -
Southern Connecticut State University
09.2013
Skills
- Time Management
- Data Entry
- Understanding of Word and Excel
- Customer and client relations
- Workflow Optimization
- Equipment Inspection
- Documentation And Reporting
- Mechanical Troubleshooting
- Accuracy and Attention to Detail
- Filing and data archiving
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Voter Machine Technician/ EMS Backup Supervisor
Board Of Elections In The City Of New York
01.2021 - Current
Administrative Assistant
Board Of Elections In The City Of New York
08.2020 - 01.2021
Captain's Assistant
The Modern
01.2020 - 03.2020
Captain's Assistant
Benno Restaurant
10.2018 - 01.2020
Recipe Development
Dirty French
05.2018 - 10.2018
Pastry Cook
375 Food, Major Food Group
03.2017 - 05.2018
Pastry Chef De Partie
Per Se
09.2016 - 02.2017
Pastry Sous Chef
Colicchio & Sons
09.2015 - 09.2016
Pastry Chef De Partie
Bouley Restaurant
01.2015 - 09.2015
Grand Diploma in Professional Pastry Arts -
International Culinary Center
Business Management Major -
Southern Connecticut State University