Summary
Overview
Work History
Education
Skills
Timeline
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Jazmin Esparza

Alvin,TX

Summary

Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Bilingual and experience in receptionist work from working in father's landscaping company.


Overview

7
7
years of professional experience

Work History

Hostess/ Front of House

Brinker Internationl, Chili's Grill & Bar
10.2021 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Janitorial and bussing work.
  • Assisting guests who do not speak english with my knowledge of Spanish.
  • Assisting in charity and fundraisers.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.

Daycare Worker

First Baptist Arcadia Church
07.2016 - 12.2018
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Encouraged good behaviors using positive reinforcement methods.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Taught children how to use the bathroom.
  • Taught children their manipulatives and motor skills.
  • Distributed food, napkins, and beverages in preparation for snack time.
  • Maintained child-friendly environment with access to outdoor activities.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Meticulously sanitized toys and play equipment.

Education

Alvin Community College
Alvin, TX

High School Diploma -

Santa Fe Highschool
Santa Fe, TX
06.2014

Skills

  • Guest Complaint Resolution
  • Server Support
  • Event Planning
  • Complaint Handling
  • Bilingual
  • Guest Engagement
  • Dining Area Maintenance
  • Reservations Management
  • Receptionist work

Timeline

Hostess/ Front of House

Brinker Internationl, Chili's Grill & Bar
10.2021 - Current

Daycare Worker

First Baptist Arcadia Church
07.2016 - 12.2018

Alvin Community College

High School Diploma -

Santa Fe Highschool

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Jazmin Esparza