Jazmin Estrada
San Antonio,TX
Summary
Skilled office professional with expertise in payroll and accounts receivable/payable management. Successfully oversee 15 accounts, ensuring accurate transaction categorization and journal entry tracking. Committed to enhancing customer satisfaction while expanding knowledge in office administration and bookkeeping. Proven ability to adapt and learn quickly in dynamic environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bookkeeper
Astex Tax
San Antonio, Texas
08.2025 - Current
- Maintained accurate financial records, ensuring integrity and reliability for reporting.
- Ensured accuracy in all accounting entries and records.
- Performed month-end closing activities.
- Developed internal control procedures to ensure accurate recordkeeping.
- Assisted in tax preparation by compiling and organizing essential documentation.
- Streamlined organization and filing of financial documents for efficient access and reference.
Office Manger
Cool Guys Services
Adkins, Texas
08.2024 - 01.2025
- Managed daily office operations and coordinated schedules for staff and clients.
- Communicated with vendors to ensure timely delivery of products and services.
- Responded to client inquiries via phone and email with professionalism and clarity.
- Tracked invoices and payments, ensuring the accuracy of accounts receivable and payable.
- Monitored client payments, and promptly contacted clients regarding past-due invoices.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Maintained filing system for records, correspondence and other documents.
- Assisted in recruiting, onboarding, and training new employees to enhance team capabilities.
- Processed payroll for employees and contractors, ensuring timely and accurate compensation. for staff members and contractors.
Server/Bartender Trainer
Bubbas 33
San Antonio, Texas
06.2022 - 08.2024
- Trained new team members on service standards and procedures to ensure consistent quality.
- Provided friendly and efficient service to enhance customer dining experiences.
- Provided excellent customer service to ensure satisfaction.
- Processed food and drink orders accurately and promptly, enhancing overall customer satisfaction.
- Handled customer inquiries and resolved issues with professionalism and care.
- Contributed to team meetings focused on improving service quality and operational efficiency.
Deli Partner
H-E-B
San Antonio, Texas
06.2019 - 09.2021
- Delivered tailored solutions by actively listening to customer needs, enhancing overall satisfaction.
- Addressed complex customer issues promptly, ensuring positive experiences during all interactions.
- Cultivated relationships with key stakeholders and clients, fostering satisfaction with services provided.
- Prepared a variety of deli products while adhering to food safety standards and maintaining cleanliness.
Event Assistant
Midland University
Fremont, Nebraska
09.2018 - 05.2019
- Coordinated logistics for university events, enhancing overall attendee experience.
- Organized setup and breakdown of event spaces to ensure readiness.
- Provided on-site support to ensure smooth event execution and operations.
- Provided customer support throughout events, ensuring attendee satisfaction and engagement.
- Supported promotional efforts via social media and marketing materials, increasing event visibility.
Education
High School Diploma -
B.A.S.E
San Antonio05-2018
Some College (No Degree) - Developmental Psychology
Midland University
Fremont, NESkills
- Payroll administration
- Accounting software
- Tax document preparation
- A/P and A/R
- Customer relationships
- Teamwork and collaboration
Languages
Spanish
Native/ Bilingual
Certification
Quickbooks Certification
Timeline
Bookkeeper
Astex Tax
08.2025 - Current
Office Manger
Cool Guys Services
08.2024 - 01.2025
Server/Bartender Trainer
Bubbas 33
06.2022 - 08.2024
Deli Partner
H-E-B
06.2019 - 09.2021
Event Assistant
Midland University
09.2018 - 05.2019
High School Diploma -
B.A.S.E
Some College (No Degree) - Developmental Psychology
Midland University