Jazmin Faudoa
West Valley City
Summary
Dynamic professional with a strong work ethic and integrity. Developed strong communication skills while training staff effectively, skilled in cash handling and problem-solving abilities in fast-paced customer service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Grader Operator
Savers Value Village
10.2024 - 10.2025
- Assisted with the intake and sorting of donated items, ensuring high-quality merchandise was available for sale.
- Promoted store events and special offers to customers, contributing to increased foot traffic and sales revenue.
- Increased customer satisfaction by providing excellent service and addressing inquiries in a timely manner.
- Supported donation processing procedures by accurately pricing items based on quality and market value.
- Provided training and support for new hires, fostering their growth within the company.
- Performed routine maintenance tasks such as restocking shelves or organizing storage areas for maximum efficiency.
- Maintained clean and organized workspaces throughout the store, enhancing overall shopping experience for customers.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Performed cash, card, and check transactions to complete customer purchases.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
Supervisor
Sonic
01.2024 - 09.2024
- Managed daily team operations, ensuring adherence to company standards and protocols.
- Trained staff on operational procedures, enhancing their skills and knowledge for better performance.
- Developed and implemented strategies for process improvement, optimizing workflow efficiency.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Assisted customers with menu items and accurate order fulfillment.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Cross-trained in other areas to provide additional support during busy periods.
Assistant Head Baker
Crave Cookies
08.2023 - 12.2023
- Managed daily baking operations, ensuring timely production and delivery of baked goods.
- Conducted quality control checks on finished products, maintaining high standards of taste and appearance.
- Collaborated with head baker on inventory forecasting, improving stock availability and reducing waste.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Manage cash register for cash, check, and credit card transactions with excellent accuracy levels at the end of each shift.
- Ensured a safe working environment by adhering to proper food handling procedures, sanitation guidelines, and workplace safety protocols.
- Upheld company standards for quality control by consistently following recipe guidelines and presentation expectations.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Maintain a clean environment sweep, mop, wipe counters and wash dishes
Education
Current - Radiology
Salt Lake Community College
Salt Lake City, UTHigh School Diploma -
Granger High School
West Valley City, UT05-2025
Certificate -
State Food Safety
West Valley City, UT08-2023
Skills
- Customer service
- Patience and empathy
- Work ethic and integrity
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Order taking
- Professionalism and courtesy
- Payment processing
- Product restocking
- Staff training
- Staff management
- Attention to detail
- Complex Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Grader Operator
Savers Value Village
10.2024 - 10.2025
Supervisor
Sonic
01.2024 - 09.2024
Assistant Head Baker
Crave Cookies
08.2023 - 12.2023
Current - Radiology
Salt Lake Community College
High School Diploma -
Granger High School
Certificate -
State Food Safety