Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jazmin Gaeta

El Paso,IL

Summary

Driven and versatile Food Service Worker with a proven track record at Pollo Feliz, excelling in fast-paced environments through exceptional multitasking and customer service skills. Achieved consistent compliance with health department regulations, enhancing customer satisfaction and operational efficiency. Skilled in safe food handling and fostering positive customer relationships, demonstrating a strong work ethic and team-oriented approach.

Overview

1
1
Certification

Work History

Food Service Worker

Pollo Feliz
05.2024 - Current
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Developed and maintained positive relationships with customers to enhance service.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Learned other teammates' work tasks to train as backup.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Participated in regular trainings to stay current on industry best practices and trends.
  • Cleaned and organized kitchen, dining and service areas.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Monitored food quality and freshness throughout day.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Adjusted food preparation methods in accordance with customer requests.
  • Portioned and wrapped food to place directly on plates for service to patrons.
  • Utilized POS system to receive and process food and beverage orders.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
  • Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
  • Observed diners to respond to additional requests and determine when meal completed.

Education

No Degree - General Studies

San Jasinto Adult Learning Ceneter
1216 Olive Ave
05.2024

Skills

  • Quick Learner
  • Positive Attitude
  • Multitasking
  • Customer Service
  • Strong Work Ethic
  • Cleaning and sanitation
  • Problem-Solving
  • Strong Communication Skills
  • Attention to Detail
  • Positive Attitude and Energy
  • Team Oriented
  • Fast-Paced Environment
  • Working Quickly
  • Productivity and Efficiency
  • Working with Diverse People
  • Safe Food Handling
  • Food Preparation
  • Food and Safety Standards
  • Efficient Food Preparation
  • Food assembly
  • Menu Memorization
  • Quality Control
  • Complex Problem-Solving
  • Heavy Lifting Capacity
  • Food storage practices
  • Professional Appearance Maintenance

Certification

  • Licensed [Job Title] - California Food Handlers Course
    For successfully completing the
    Awarded to
    Certificate of Training
    Scan with a smart device to verify.
    Powered by StateFoodSafety
    This program prepares the learner
    to be a responsible food handler.
    Powered by StateFoodSafety
    John Comly
    CEO, Certus
    225 E Robinson Rd; Orlando, FL
    John Comly
    CEO, Certus
    225 E Robinson Rd; Orlando, FL
    John Comly
    CEO, Certus
    225 E Robinson Rd; Orlando, FL
    #1020
    #1020 #1020
      

Timeline

Food Service Worker

Pollo Feliz
05.2024 - Current

No Degree - General Studies

San Jasinto Adult Learning Ceneter
Jazmin Gaeta