Jazmin Garcia
Salinas,CA
Summary
Bilingual, motivated and dependable candidate committed to succeed with a positive attitude. Skilled communicator and problem solver dedicated to creating positive customer experiences and ready to help the team achieve company goals.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Sally Beauty
10.2021 - 03.2023
- Operated cash register to process customer transactions.
- Met customer needs through polite, friendly and attentive service.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided training and support to new associates to help provide high-quality customer service.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Quickly and accurately counted drawers at start and end of each shift.
- Used POS system to enter orders, process payments and issue receipts.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Elderly Caregiver
IHSS In Home Support Services
01.2020 - 07.2020
- Offered companionship and kindness to elderly patients.
- Scheduled daily and weekly care hours for client caseload.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Assisted disabled patient to support independence and well-being.
- Administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Maintained clean, safe, and well-organized patient environment.
Education
BBA - Accounting And Finance
Hartnell College
Salinas, CA08.2024
Skills
- Critical Thinking
- Time Management
- MS Office Proficiency
- Business Administration
- Typing, Printing and Filing
- Telephone Skills/Speaking Clearly
- Process Payments
- Verifying Eligibility
- Verbal and Written Communication
- Customer and Client Relations
Timeline
Customer Service Associate
Sally Beauty
10.2021 - 03.2023
Elderly Caregiver
IHSS In Home Support Services
01.2020 - 07.2020
BBA - Accounting And Finance
Hartnell College
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